Senior Manager of People Operations, Cayaba Care

$125-135k

+ Performance-based annual bonus opportunities & Equity grants may be available, subject to board approval and company policy

Google Sheets

GSuite

Confluence

Senior and Expert level

Remote from US

Accessible maternal health care

Be an early applicant

Accessible maternal health care

21-100 employees

HealthcareB2CSocial ImpactFemtech

Be an early applicant

$125-135k

+ Performance-based annual bonus opportunities & Equity grants may be available, subject to board approval and company policy

Google Sheets

GSuite

Confluence

Senior and Expert level

Remote from US

21-100 employees

HealthcareB2CSocial ImpactFemtech

Company mission

To ensure families have access toa local and comprehensive networks of maternal support that improves maternal health outcomes and alleviates the stress and isolation of the maternal journey.

Job

Company

Role

Who you are

At least 5-7 years of experience in Human Resources or People Operations
Experience in lean, early-stage organizations (e.g., Series A or B) with a comfort navigating change and ambiguity
Proven experience creating processes for and managing the employee lifecycle, including recruiting coordination, benefits administration, onboarding/offboarding, and employee engagement
Experience managing payroll of non-exempt and exempt employees
Proficiency with HR systems such as BambooHR, Guideline, and Confluence
Strong skills in Google Suite, particularly in Slides and Sheets (VLOOKUP, PivotTables, and reporting)
Demonstrated ability to build, implement, and communicate HR processes and policies effectively
Exceptional communication and interpersonal skills, with the ability to effectively convey information and resolve workplace issues
Entrepreneurial spirit with the ability to innovate and apply modern approaches to People Operations
Interest and experience in managing employee relations and maintaining a positive workplace culture

What the job involves

The Sr. Manager, People Operations will play a pivotal role in advancing the organization’s People Operations infrastructure
This role will focus on creating processes to enhance the employee experience across the employee lifecycle
The Sr. Manager, People Operations will report directly to the Head of People and Culture
Proactively identify and implement innovative strategies to improve People practices and processes
Own and manage the onboarding and offboarding processes, ensuring a seamless and positive experience for all employees
Oversee and clean up company-wide internal knowledge systems, ensuring accuracy and accessibility
Manage day-to-day operations of People systems, ensuring seamless functionality, accurate data management, and compliance
Manage all aspects of payroll and benefits administration, including enrollment, changes, and communication
Administer and manage FMLA and non-FMLA leaves, ensuring employees are informed of their rights under FMLA, STD, and company policies
Contribute to the development and implementation of personnel, compliance, and leave policies aligned with company goals and local regulations
Provide consultative support to team members, aiding them in achieving operational objectives and enhancing proficiency in HR-related tasks
Assist team leads and senior managers in managing employee relations issues, offering guidance to maintain a positive workplace culture
Maintain a high level of confidentiality and meticulous attention to detail in all HR operations and documentation
Drive employee engagement initiatives across all departments, including processing inquiries and providing timely employee relations support
Administer engagement surveys and propose actionable initiatives to improve scores and overall engagement
Identify training needs and coordinate professional development initiatives and programs
Develop and facilitate onboarding sessions, including Welcome and Benefits presentations
Support the recruitment process for operational support roles, collaborating with hiring managers to identify and secure top talent
Partner with the Head of People to build long-term strategies for People infrastructure and workforce planning

Our take

While the USA has an extremely advanced healthcare system, maternal mortality rates are the highest of all developed countries. Inequality in access to maternal healthcare means that mothers, particularly from Black, Indigenous and Hispanic communities, are two to three more times likely to die from pregnancy-related complications than white women.

Cayaba Care was founded in 2020 to help reverse this - by providing care for pregnant women in underserved communities at no or little cost. By providing a single point of contact for patients and carrying out regular in-home and virtual visits it aims to greatly increase health outcomes for people who are not currently being served by the US healthcare system.

The company has also raised significant funding, which will allow it to expand its service starting with New Jersey, with several other states in its sites. With this expansion will come hiring in health, sales and tech as it seeks to develop its technology to better reach underserved communities.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 3 rounds)

Mar 2024

$4.4m

EARLY VC

May 2022

$12m

SERIES A

Total funding: $19.6m

Company HQ

West Parkside, Philadelphia, PA

Leadership

Adaeze Enekwechi

(CEO)

Graduated from the University of Iowa with a PhD in Health Management and Policy. Previously a Chief Member at Chief, and Executive in Residence at The Health Management Academy, and an Advisor Evidation Health. Also spent nearly 6 years at The George Washington University as a Research Associate Professor of Health Policy and Management and nearly 2 years at the White House Office of Management and Budget as an Associate Director of Health Programs.

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