Business Operations & Strategy Manager, Front

• 2–5 years of experience in a highly analytical, strategic role in professional services (e.g., management consulting, investment banking, investing) and/or high-growth startups
• Strong structured and hypothesis-driven problem solving, with comfort leveraging data to make decisions
• Excellent cross-functional program leadership — you can align stakeholders, define milestones, and remove blockers in order to drive projects end-to-end and deliver outcomes in an ambiguous environment
• Ability to move between strategy and execution — you’re as comfortable building a lightweight model and recommending a strategy as you are diving into details to drive a project forward
• Clear, concise executive communication (written and verbal), including slide craft and narrative building
• Bias toward action, high attention to detail, and a growth mindset; curiosity about AI tools and workflows and interest in building foundational systems and processes as the company scales

Desirable

• We’re looking for a Business Operations & Strategy Manager who thrives in fast-paced environments and loves turning ambiguity into action
• This role is highly cross-functional and high-impact — you will work on some of the most important priorities across the company and have a front-row seat to how we’re scaling the business
• This role is intentionally broad
• You’ll partner closely with senior leaders across the business to tackle high-impact strategic and operational challenges that don’t neatly fit into a single function —from pricing & packaging to market analysis, planning processes, and internal tooling
• You’ll be expected to bring structure to ambiguous problems, develop clear recommendations, and drive execution end-to-end
• This role is highly cross-functional and high-impact — reporting to the Chief of Staff, you will work on some of the most important priorities across the company and have a front-row seat to how we’re scaling the business
• Own and execute high-priority, cross-functional initiatives from problem definition through implementation
• Drive pricing & packaging decisions and initiatives (e.g., plan migrations) by combining market context with data-driven analysis and recommendations
• Conduct strategic analyses including TAM sizing, competitive landscape, and growth driver identification (e.g., attractiveness of new verticals, product capabilities, etc.)
• Improve core business processes (e.g., planning cycles, OKRs, internal workflow automation) to increase clarity and execution across teams
• Operate as a generalist — stepping into new problem spaces quickly and building structure where none exists