People Operations Coordinator, Justworks
$30.87 - $33.95 per hour.
Business operations platform
Job no longer available
Business operations platform
1001+ employees
Job no longer available
$30.87 - $33.95 per hour.
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- You have a passion for HR and helping people grow! You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management
- You are a proactive and detail-oriented team player where no task is too small for you!
- You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects
- You can be vigilant in maintaining confidentiality and discretion at all times
- Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding
- Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things
- Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome
- Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment
- Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening
- 1-2 years of experience in a People Operations or human resources role
- Tech savvy with the ability to easily learn and use new software (G-Suite, HRIS, JIRA) and basic Excel skills
- Experience with Workday is preferred
- Knowledge of HR-related employment laws a plus
- Demonstrated experience working with and supporting an employee population
- Strong written (email and chat) and verbal (telephony) communication skills with acute attention to detail
- Aptitude for learning and helping to break down complicated topics and explain them in simple terms people can understand
- Ability to come up with creative solutions to any problem you face, and to know how to organize and prioritize your workload
- Proven self-starter, taking ownership and accountability over your work
- Experience having worked in fast growing environment
What the job involves
- As part of Justworks People & Talent department, our People Operations team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools and processes support our growing people and business needs
- You will be an integral part of Justworks’ growth and success by ensuring the accuracy and integrity of employee data and HR systems and serving as a key point of contact for employee operational questions and/or concerns
- Serve as the first point of contact for employee questions received through the People Ops Service Desk regarding benefits, payroll, policies and other People Ops related topics, triaging when necessary
- Seek out creative solutions to provide guidance, troubleshoot and resolve issues, escalating when appropriate
- Own the administrative execution of new hire onboarding and terminations including paperwork collection and storage, I-9 completion, e-verify, and entering new hires in the system
- Own all aspects of maintaining employee changes and data throughout the full employee life cycle including employee changes in the system, organizational updates, job change letters, and audits
- Review payroll for hourly employees and schedule requests for off-cycle and supplemental payments
- Support benefits and perks administration, employment verifications, unemployment and workers’ compensation claims
- Fulfill general HR reporting requests to internal stakeholders, including reports with employee life cycle data and headcount
- Develop and maintain strong partnerships with key stakeholders including Legal & Compliance, Finance, Benefit Operations and IT as it relates to People Ops processes and escalations
- Other duties as needed based on department and/or organizational needs
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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