People Operations Coordinator, Justworks

• You have a passion for HR and helping people grow! You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management
• You are a proactive and detail-oriented team player where no task is too small for you!
• You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects
• You can be vigilant in maintaining confidentiality and discretion at all times
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome
• Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening
• 1-2 years of experience in a People Operations or human resources role
• Tech savvy with the ability to easily learn and use new software (G-Suite, HRIS, JIRA) and basic Excel skills
• Experience with Workday is preferred
• Knowledge of HR-related employment laws a plus
• Demonstrated experience working with and supporting an employee population
• Strong written (email and chat) and verbal (telephony) communication skills with acute attention to detail
• Aptitude for learning and helping to break down complicated topics and explain them in simple terms people can understand
• Ability to come up with creative solutions to any problem you face, and to know how to organize and prioritize your workload
• Proven self-starter, taking ownership and accountability over your work
• Experience having worked in fast growing environment

• As part of Justworks People & Talent department, our People Operations team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools and processes support our growing people and business needs
• You will be an integral part of Justworks’ growth and success by ensuring the accuracy and integrity of employee data and HR systems and serving as a key point of contact for employee operational questions and/or concerns
• Serve as the first point of contact for employee questions received through the People Ops Service Desk regarding benefits, payroll, policies and other People Ops related topics, triaging when necessary
• Seek out creative solutions to provide guidance, troubleshoot and resolve issues, escalating when appropriate
• Own the administrative execution of new hire onboarding and terminations including paperwork collection and storage, I-9 completion, e-verify, and entering new hires in the system
• Own all aspects of maintaining employee changes and data throughout the full employee life cycle including employee changes in the system, organizational updates, job change letters, and audits
• Review payroll for hourly employees and schedule requests for off-cycle and supplemental payments
• Support benefits and perks administration, employment verifications, unemployment and workers’ compensation claims
• Fulfill general HR reporting requests to internal stakeholders, including reports with employee life cycle data and headcount
• Develop and maintain strong partnerships with key stakeholders including Legal & Compliance, Finance, Benefit Operations and IT as it relates to People Ops processes and escalations
• Other duties as needed based on department and/or organizational needs

• Paid volunteer work.
• Paid parental leave.
• Work from home opportunities.
• Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
• Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
• All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
• Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
• Engineering Apprenticeship program that supports internal movement and growth

Total funding: $159.9m

Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.