Commercial Account Manager, Thomson Reuters
Tax & Trade
2-3 days a week in office (Canada Square, London)
Financial news and financial data provider
Open for applications
Financial news and financial data provider
1001+ employees
Open for applications
2-3 days a week in office (Canada Square, London)
1001+ employees
Company mission
To help professionals advance their businesses and gain competitive advantage with the trusted answers only we can provide.
Role
Who you are
- Bachelor's degree in Business, Marketing, or related field
- 5+ years of experience in account management or sales in the software/technology industry
- Proven track record of meeting or exceeding sales targets
- Strong understanding of AI and software technology products and services
- Excellent communication, negotiation, and presentation skills
- Demonstrated ability in solution selling and strategic account planning
- Experience with CRM systems and sales analytics tools
Desirable
- MBA or relevant advanced degree
- Experience in AI or machine learning industry
- Proven success in managing enterprise-level accounts
- Track record of developing and nurturing partner relationships
What the job involves
- We're seeking a dynamic and experienced Commercial Account Manager to join our team and help us expand our commercial/small and midsize business (SMB) market presence while nurturing strong customer relationships
- As a Commercial Account Manager, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our small and mid-size corporate customers
- You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts
- Develop and execute strategic account plans to achieve sales targets and expand the commercial/SMB customer base
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies
- Act as a customer advocate within the company
- Meet or exceed established goals, KPIs, and performance metrics
- Drive new customer acquisition through strategic sales initiatives
- Identify, pursue, and close new sales opportunities within assigned territory or market segment
- Upsell and cross-sell to existing customers to maximize revenue
- Serve as the primary point of contact for customer inquiries and issues
- Foster strong, long-term relationships with key customers and stakeholders
- Ensure high levels of customer satisfaction and loyalty
- Collaborate with the customer success team for smooth onboarding and continued customer success
- Lead customer meetings and develop presentations for complex sales opportunities
- Understand customer business needs and challenges
- Present tailored solutions demonstrating how our products solve specific problems
- Conduct regular business reviews to ensure alignment with customer goals
- Work closely with solution consultants to develop tailored solutions
- Coordinate with professional services for timely implementation
- Partner with Partnerships & Alliances team for growth and strategic account planning
- Provide customer feedback to inform product development and marketing strategies
- Key Success Measures:
- Sales performance (quota achievement, revenue growth, win rate)
- Customer relationship management (satisfaction scores, retention rates, NPS)
- Operational efficiency (productivity, forecast accuracy, pipeline coverage)
Salary benchmarks
Our take
Thomson Reuters is reinventing the way professionals work. The multinational media conglomerate provides answers that help professionals make better decisions to run smarter businesses. It targets those in complicated sectors that move society forward; tax, law, compliance, government, and media.
Founded over 165 years ago, the company is now powered by thousands of international journalists. This bandwidth guarantees speed, impartiality, and insight that have helped Thomson Reuters retain its position a market leader. To stay competitive with companies founded in the digital era, Thomson Reuters places emphasis on helping clients reinvent themselves for the newly disruptive digital age.
As well as investing in the coverage of growth markets India and China, and embarking on a number of fintech acquisitions, Thomson Reuters announced an expansion of its long-term partnership with the London Stock Exchange Group in 2023. Together, they plan to enhance the value of financial and market news services to LSEG customers, whilst delivering a superior experience to professionals around the world.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Company benefits
- Global careers
- Flexibility
- Work that matters
- Employee appreciation & recognition
- 2 paid volunteer days
- Learning and development
- Parental leave
- Social events and activities
- 2 mental health days off
Company values
- Trust
- Partnership
- Innovation
- Performance
Company HQ
Wellington Place, Toronto, ON
Articles
Leadership
Steve Hasker
(President & CEO, not founder)Previously served as Senior Advisor for TPG, CEO for Creative Artists Agency, Global President & Chief Operating Office for Nielsen, and as a Partner for McKinsey & Company.
Diversity, Equity & Inclusion at Thomson Reuters
- The diversity of our talents, ideas and experiences is our true strength. That's why we foster an inclusive workplace where all employees are valued and have the opportunity to reach their full potential
- To drive innovation and deliver competitive advantage, we embrace diversity of thought, style, experience, culture, race, color, gender, national origin, religion, gender identity and expression, sexual orientation, disability, age, marital status. citizen status and veteran status
- In 2020, we announced a commitment to reaching a minimum of 45% female representation in senior leadership roles, globally, by the end 2022
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