Account Manager, GoStudent
United Kingdom
2-3 days a week in office
Tailor-made digital 1:1 tutoring platform
Open for applications
Tailor-made digital 1:1 tutoring platform
1001+ employees
Open for applications
2-3 days a week in office
1001+ employees
Company mission
To build the number one global school.
Role
Who you are
- Ambition & competition: You’re ambitious and achieving goals motivate you - you enjoy challenges and always try to improve your performance
- Communication: You are open-minded and self-confident, you like to talk to people and naturally draw their attention to you
- Languages: Native-like proficiency in English
- Proactive attitude: You like to try new things and have ideas to challenge the status quo, you are not afraid of mistakes and roll up your sleeves to make things happen
- Team player: You like to spend time with your colleagues, share your knowledge and go one step further to achieve the team goal
- Organisational talent: You know how to structure your work. You always keep an eye on everything important and know how to prioritise your tasks and leads
- Hands on: You take full responsibility for your customer base and set proactively steps to support for customer during the full customer journey
- Talent in multitasking: Switching between tasks quickly or focusing on one main task while keeping other responsibilities in mind is one of your strengths
- At least 1 year of experience in the field of sales, preferably in B2C, outbound telesales, but we love those who are equally just up for the new challenge
What the job involves
- Engage with potential clients and guide them through the customer journey
- Build and maintain strong relationships with your own portfolio of clients
- Collaborate with a supportive, international team while achieving personal and team goals
- Actively reach out to leads (parents, students, adults) via inbound or outbound lead sources and conduct a thorough needs analysis to understand their educational aspirations
- Pair the student with the ideal tutor and organise a free consultation session to build personalised educational plans
- Maintain communication channels with prospects mostly via phone and email
- Leverage your relationship-building skills to build trust and enrol customers in educational packages
- Welcome your new customers to our platform and ensuring best-in-class onboarding experience
- Build a strong relationship with your new customers and support them during the whole customer journey
- Focus on collecting referral leads out of your existing customers base
- Work closely with the Tutor Management team to deliver the best solution for the prospect and ensure an excellent tutoring experience
- Promote cross-functional collaboration, help us identify and build best sales practices for the sales team and bring new ideas to improve our product offering and internal processes
- Act as an ambassador of GoStudent mission, brand, product, and tech
- In this role, you'll have the opportunity to speak with parents across the UK/IE regions in English
- This role may occasionally require flexibility with different shifts and, at times, some weekend work to best support our team and clients
Application process
- Please upload your CV/Resume in PDF format, preferably in English, as a DOC format might not be supported
Our take
Education has seen a whirlwind of change, from remote classrooms to increased academic ambitions, and there is a big opportunity to transform how students learn by expanding access to quality education. GoStudent is a leading K12 online tutoring marketplace aiming to facilitate this transformation.
It focuses on one-to-one tutoring, letting students and their parents pick tutors for general support or exam preparation. Tutors are tested, vetted and interviewed before they can join the platform.
The company is growing quickly. It now operates in 23 markets, including numerous countries in Latin America and Europe. It was valued at 3.2B in 2023, making it the highest-valued EdTech scale-up in Europe and putting it ahead of competitors such as Tomorrow and CoachHub. With over 23,000 tutors and 11M utilising the platform, it is now one of the biggest startups to come out of Vienna.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
53% female employees
-18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2023
$47.5m
LATE VC
Jan 2022
$340m
SERIES D
Total funding: $687.1m
Company values
- Change-makers: We believe in giving our work meaning. At GoStudent, no matter what your position is, you’ll always use your talent to help children unlock their full potential
- Customer centrics: We place our students, talents and tutors at the heart of our services and products, and we constantly work to provide them with the best experience possible
- Informally open: We have a flat structure with little hierarchy and give the same value to everyone's input, regardless of seniority or role
- Fun-loving: Last but not least, we like to have fun while working even though we take our jobs very seriously
Company HQ
Leopoldstadt, Vienna, Vienna
Articles
Leadership
Felix Ohswald
(Co-Founder & CEO)BA in Mathematics at Cambridge and a Masters in Quantitative Finance in Zürich. Worked at BCG as a Visiting Associate and was a Founding Member of the Edtech Founders Club.
Gregor Müller
(Co-Founder & COO)Graduated from the university of St. Gallen with a B.A. in Business Administration.
Salary benchmarks
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