Senior Manager of External Communications, Factset
$120-150k
Salary applicable to candidates located in Connecticut and in New York City
More information about location
Business data & analytics for finance
Open for applications
Business data & analytics for finance
1001+ employees
Open for applications
$120-150k
Salary applicable to candidates located in Connecticut and in New York City
More information about location
1001+ employees
Company mission
To help investment professionals throughout the world by providing analytical insight from raw financial data.
Role
Who you are
- This role requires a forward-thinking professional who can craft compelling narratives, secure top-tier media placements, and leverage multiple channels and innovative approaches to position FactSet as a thought leader in the finance and technology industries
- The ideal candidate will have a strong track record in public relations and executive communications, including building strategies for corporate and executive social media presence, as well as experience integrating PR strategies within broader marketing campaigns
- Bachelor’s degree in Marketing, Public Relations, Communications, Journalism, Business, or equivalent experience
- 8-10 years of demonstrated professional experience in in-house or agency PR/media relations or B2B marketing
- Experience and aptitude for managing and nurturing growth and development for a team of junior- to senior-level employees
- Proven ability to secure media placements in Tier 1 publications and cultivate relationships with journalists, with experience working with financial and technology media outlets and media relationship management
- Experience in managing executive communications, including media training, interview preparation, and crafting messaging frameworks directly for and with the C-suite
- Strong analytical skills with the ability to interpret data and report on performance
- Demonstrated understanding of role of PR and social media along customer journey, including familiarity with marketing automation, digital channels, and analytics
- Superior writing skills with the ability to articulate messages that resonate with the press. Passionate about quality with excellent organizational skills and attention to detail
- Experience working collaboratively with cross-functional, global teams. Excellent interpersonal skills and professionalism
- Knowledge of FactSet or competitive product/solutions preferred, existing relevant media contacts, and experience managing a public/media relations agency relationship
What the job involves
- The Senior Manager of External Communications oversees all aspects of FactSet’s marketing communications, including public relations and social media
- This role manages FactSet’s reputation in the market, leading communications strategies and campaigns to amplify our go-to-market (GTM) efforts and elevate our executive spokespeople externally
- This position will play a critical role in ensuring FactSet’s external messaging is cohesive, impactful, and future-focused
- Partner with external public relations/communications agency to develop and implement comprehensive PR strategies that align with business goals and enhance brand visibility in target markets
- Manage a team of 3 professionals individually responsible for PR, social media, and earnings analysis content
- Cultivate and maintain strong relationships with industry journalists, editors, and influencers to secure high-impact media coverage
- Oversee the creation of press materials, including press releases, statements, and pitches, tailored to industry-specific audiences
- Position company spokespeople and executives as industry leaders by identifying opportunities to increase visibility, including speaking engagements, bylined articles, media interviews, podcast appearances, round table discussions, etc
- Deliver media training and craft tailored messaging frameworks for spokespeople, ensuring alignment with industry themes and subject matter expertise
- Proactively identify storytelling opportunities within trends and news cycles to boost key narratives
- Partner with FactSet’s Demand Generation & Digital team, including our blog and podcast manager, to ensure cohesive messaging across FactSet’s owned channels and media outreach
- Support the development and implementation of crisis response plans, conduct risk assessments, and monitor and mitigate reputational challenges
- Ensure team is in position to analyze coverage, sentiment, and engagement metrics across traditional and social media, and provide recommendations to improve future efforts and demonstrate the impact of external communication initiatives in overall campaigns
- Work closely with product marketers, internal comms, and other marketing colleagues, as well as internal SMEs, investor relations specialists, third-party partners, and other stakeholders to ensure cohesive messaging and support strategic initiatives
Our take
FactSet is an S&P 500 company creating flexible, open data solutions for investment professionals around the globe. The company was founded at the end of the 1970s, when the prominence of computers spurred the founders to find a way to deliver computer-based financial information. In doing so, FactSet revolutionized the delivery of this data to clients, which had previously been by messenger and on paper.
Investors use FactSet to access instant financial data and analytics that educate their investment decisions. In 2022, FactSet for CRM launched on the Salesforce AppExchange; reaching users looking to get a complete, reliable view of current and prospective customers. As it has grown, the company has continuously responded to changes in the market, and innovated its operations.
As part of the company’s efforts to help clients modernize and improve their market data technology, FactSet partnered with data and analytics company BMLL to offer order book history and analytics in the cloud. The company has also made steps into the cryptocurrency space by collaborating with Coin Metrics, integrating Coin Metrics’ digital assets data into its solutions, whilst embarking on a series of strategic fintech acquisitions over 2023 and 24.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (1 round)
May 2003
$0.2m
SEED
Total funding: $0.2m
Company benefits
- A competitive package offering generous paid time off for personal, vacation, parental, and medical leave.
- Comprehensive health coverage for employees and their families, at little or no cost to employees.
- Discounted services at gyms and wellness facilities.
- Free working lunch in the office Monday through Thursday.
- A social community involved in sports, charities, and in-office events.
- Certification reimbursement for eligible expenses related to the CFA, IPM, CAIA, and FRM exams.
Company HQ
Norwalk, CT
Leadership
Phil Snow
(CEO)Has worked at FactSet since 1996, including in various leadership roles within Global Content Sales and Americas Sales.
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