Director of Digital Experience, GitLab

Web

$169.7-318.3k

+ Equity Compensation & Employee Stock Purchase Plan. Salary applicable to California, Colorado, Hawaii, New Jersey, New York & Washington applicants only

CSS

HTML

JavaScript

Figma

Contentful

Expert level

Remote from US

One DevOps platform

Job no longer available

One DevOps platform

1001+ employees

B2BSaaSDevOps

Job no longer available

$169.7-318.3k

+ Equity Compensation & Employee Stock Purchase Plan. Salary applicable to California, Colorado, Hawaii, New Jersey, New York & Washington applicants only

CSS

HTML

JavaScript

Figma

Contentful

Expert level

Remote from US

1001+ employees

B2BSaaSDevOps

Company mission

To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.

Job

Company

Role

Who you are

12-15 years experience leading strategy and execution of web strategy and design for a B2B or enterprise SaaS company, including 5-8 years leading a diverse team of technical professionals
Skilled in balancing technical needs and requirements with business objectives and parameters and consulting with stakeholders on shaping and scoping key initiatives
Deep technical expertise and practical experience in web development and related web technologies, including HTML, CSS, and JavaScript
Experience with major CMS platforms, UI and design, analytics and monitoring tools (e.g. Contentful, Figma, Quantum Metric)
Experience in fostering a testing and iterative team environment and orientation; analyzing and reporting on website performance to a range of audiences, including marketing counterparts and business stakeholders,
Extensive team management skills, including career development and coaching engineering team leads and people managers
Experience partnering cross-functionally across marketing, internal stakeholders, vendors and agency partners

What the job involves

The Digital Experience team at GitLab takes a customer-centric approach to educating prospects on how GitLab enables them to deliver software faster and more securely
The team collaborates across the business to achieve results and to find impactful solutions for the company's global web strategy
In this role, you'll mentor and manage a fully remote team and be a part of a building awareness about GitLab
Lead the global web strategy as a critical marketing channel to drive awareness, education and acquisition in alignment with GitLab business priorities
Partner across Marketing (including Product Marketing, SEO, Campaigns, Brand, and Events teams), as well as cross-functionally (Product, IT) and senior leadership to shape the online experience for prospects and customers
Own and deliver reporting analysis on performance and business impact, as well as conceiving and executing testing strategies, QA processes and ensuring the delivery of initiatives on time and of the highest quality
Accountable for governance of the website and the content management system (CMS), evangelizing best practices including UX design, customer experience and engineering
Guide, mentor and lead a team of team leads, engineers and design specialists, in addition to managing our important vendor relationships
Performance Indicators:
Website sessions, engaged sessions by traffic source; user behavior
Usability metrics, site design, navigation, personalization and customer experience
Site optimization metrics, e.g. Mobile vs. desktop performance for searchability
Conversion rates, lead quality

Our take

GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.

According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.

GitLab was in the right place to capitalise on the recent trend toward rapid digital transformation and remote working. This trend is expected to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (1.5)

Company

Funding (last 2 of 8 rounds)

Sep 2019

$268m

SERIES E

Dec 2018

$20m

SERIES D

Total funding: $434.7m

Company benefits

We offer benefits to manage your health, wealth, and well-being regardless of location
Flexibility in schedule to be there for life’s important moments
Equity compensation & Employee Stock Purchase Plan offered
Generous Paid Time Off

Company HQ

Financial District, San Francisco, CA

Leadership

Sid Sijbrandij

(CEO)

Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.

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