Senior Product Manager, Blink
+ Equity
3-5 days a week in office
Enterprise app that empowers frontline workers
Posted today
Enterprise app that empowers frontline workers
21-100 employees
Posted today
+ Equity
3-5 days a week in office
21-100 employees
Company mission
Blink's mission is to empower frontline workers to maximise their impact.
Role
Who you are
- 5+ years minimum of product management experience in B2B SaaS
- Deep experience with enterprise systems of record (ServiceNow, Workday, SAP, Oracle HCM, etc.) - either building integrations directly or partnering with these platforms
- Strong experience operating in agile, iterative product teams and making prioritisation and scope decisions under real-world constraints
- Demonstrated ability to work effectively in fast-paced environments with evolving priorities and incomplete information
- Strong technical acumen to work effectively with engineering teams and solution architects
- Comfortable being customer-facing and representing product in pre-sales situations with a proven track record working with enterprise customers and supporting complex sales cycles
- Excellent communication skills and ability to translate technical concepts for diverse audiences
Desirable
- Design skills or experience with prototyping tools (Figma, modern AI-powered design tools)
- Experience with internal communications or employee experience platforms
- API and integration platform experience
- Prior experience in a high-growth SaaS scale-up environment
What the job involves
- We're looking for a Senior Product Manager to drive our enterprise integration strategy and support our growing US customer base. This is a unique opportunity to own critical partnerships with systems like Workday and ServiceNow, while working directly with enterprise customers to shape product direction
- You'll be the bridge between our engineering teams, sales organization, and customers - translating complex integration requirements into product solutions while supporting pre-sales efforts with technical expertise and rapid prototyping
- Partnership Management: Key to our Workday partnership and integration strategy, ensuring seamless connectivity between Blink and enterprise systems of record
- Customer-Driven Product Development: Champion the US market perspective in product development, ensuring regional customer needs, competitive dynamics, and market opportunities drive strategic product decisions and roadmap priorities
- Pre-Sales Support: Partner with sales on enterprise deals, creating product mockups, demos, and documentation to win complex opportunities
- Squad Product Leadership: Lead the squad’s product direction end-to-end, setting priorities and making day-to-day trade-offs in close partnership with Engineering, ensuring work aligns to strategic goals while maintaining momentum on customer commitments
- Discovery to Launch: Lead discovery processes to validate new feature ideas, working closely with customers and internal teams to define requirements, then shepherd features through development to successful market launch
- Go-to-Market Strategy: Partner with marketing, sales, and customer success to develop launch strategies, positioning, and enablement materials that drive feature adoption
- Product Roadmap: Own and communicate a clear roadmap for your squad, which balances customer requests, technical debt, strategic initiatives, and new product opportunities
- Cross-Functional Collaboration: Work closely with sales, customer success, and marketing to gather insights, support deals, and ensure product decisions ladder up to business objectives
Our take
Apps catering to frontline workers are seeing a surge of interest in the market these days, as businesses finally start to wake up to using tech to better connect with these employees, and investors eye up an interesting and new growth opportunity in enterprise IT.
Blink’s particular approach has been to try to create a user interface, and functionality, that caters both to asynchronous activities as well as real-time information, the idea being that front-line workers are most likely not going to be looking at the app continuously throughout the day, so the priority for making sure important things surface when they do is especially higher.
Blink was founded in London — where it has found strong traction with metropolitan bus networks and the NHS (where thousands of frontline workers in clinical and nonclinical roles are on Blink).
Now Blink is HQ’d in New York in an attempt to focus on the U.S. market. There are an estimated 2.7 billion people working on the front line according to the company, so there’s a fair amount of room for growth despite an increasingly competitive landscape with well-funded projects like Justworks, Workplace from Meta and When I Work.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Employee endorsements
Intelligent people
"There are some really smart people here who can process information quickly. There's an expectation that one is able to be self-solving while also..."
Funding (last 2 of 3 rounds)
Nov 2021
$19.9m
SERIES A
May 2020
$11.1m
EARLY VC
Total funding: $31.6m
Company benefits
- Generous equity allocations with significant upside potential
- All the traditional benefits such as Health Insurance (AXA Health), Ride2Work and Pension schemes
- Ability to grow, learn and solve a variety of challenges, working in a supportive environment with smart, driven people
- Office fridge filled with snacks and drinks, regular team lunches and socials
- The opportunity to be part of something impactful, large-scale, meaningful & fulfilling
- 20 days holiday
Company values
- Always aim to delight - Own the outcome and exceed expectations
- Move fast and think big - Be curious, inquisitive and set the agenda
- Be a positive catalyst - Inspire positive change with a helpful attitude
- Never stop learning - We thrive when sharing knowledge and supporting each other
Company HQ
Barbican, London, UK
Articles
Leadership
Sean Nolan
(CEO)Previously worked as Network & Security Engineer at Morse for 2 years and co-founded Tomorrow Communications
Salary benchmarks
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Diversity, Equity & Inclusion at Blink
Blaise Daldin (Sourcing Lead)
- We know there’s much more to be done, and are actively invested in driving deep, meaningful change towards broader representation in our workforce. All leaders and employees involved in the hiring process will undergo inclusion and unconscious bias training, while looking to support and partner with diverse communities and networks at every opportunity.
- Diversity and inclusion remain our #1 priority as the team continues to grow. We’ve added new recruitment initiatives over the past six months to attract a wide range of applicants that generates a diverse shortlist for every new role. We’ve also reviewed our employer branding and advertising to ensure content and language are inclusive throughout. So far, this has improved our gender balance by 20%:
- Blink is committed to nurturing a culture of belonging that celebrates diversity in all its forms – and encourages employees to bring their whole selves to work.
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