Software Engineer, Hightouch
AI Decisioning
$180-260k
+ ISO options
AI platform for marketers
Job no longer available
AI platform for marketers
201-500 employees
Job no longer available
$180-260k
+ ISO options
201-500 employees
Company mission
To make the best customer data technology in the world available to every enterprise.
Role
Who you are
- We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals
- We are looking for talented engineers with expertise in backend systems, distributed computing, and a passion for building a product from zero to one
- Experience with building ML platforms is helpful, but not required
What the job involves
- Hightouch's mission has always been to empower customers to harness their data to drive business impact
- With the rise of AI and machine learning, we are focused on helping growth teams use the wealth of customer data in their warehouse to make personalized and optimized decisions at a scale far beyond human capabilities
- AI Decisioning enables growth teams to continuously experiment with various creative approaches and strategies, personalize content based on a deep understanding of each customer, and optimize outcomes to drive customers towards the best possible results
- As an early member of our AI Decisioning team, you’ll play an essential role in shaping and scaling our machine learning platform
- You will work closely with the CTO and product teams to architect robust, highly performant systems that empower growth teams to automate decision-making
- Designing and building scalable backend systems and ML infrastructure to process and analyze vast amounts of data in real-time
- Developing AI-driven features that enable hyper-personalization and decision automation for growth teams
- Working closely with machine learning engineers to experiment with cutting-edge techniques and integrate them into our platform
- Looking ahead, AI and machine learning will be the foundation of a new operational paradigm in marketing
- AI Decisioning will enable marketers to better understand their users by providing actionable insights and guiding decision-making
- Additionally, large language models (LLMs) will offer deep insights into the content being sent out, helping marketers refine their strategies and deliver truly personalized experiences at scale
Application process
- Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit
- We will ask you questions, but we want you to ask us questions
- Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate
- We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
- System Design Screen [45m]: Designing a data processing feature end-to-end
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical
Our take
With the growing need to combine data sources, along with the rise of cloud computing, demand for effective data integration tools and services has been on the rise. Hightouch provides a composable customer data platform to serve innovative marketers, alongside AI-powered tools for marketing.
Hightouch's platform helps marketers to build audiences and customer identities, collect and synch data, and analyse campaigns. LLM-based agents can be deployed to help streamline marketing, and the platform also supports AI decisioning. This comprehensive suite enables Hightouch to serve a range of businesses such as Spotify, Docusign, Warner Music Group, Grammarly and Autotrader.
Through development and acquisitions, such as of Workbase and Whatis, Hightouch has expanded steadily over the years. So long as it continues to enhance its capabilities and provide seamless data activation for its growing customer base, the company should have a bright future ahead of it.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2025
$80m
SERIES C
Jul 2023
$38m
LATE VC
Total funding: $172.4m
Company benefits
- Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
- Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
- Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
- Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
- Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
- Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
- Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home
Company HQ
Mission District, San Francisco, CA
Leadership
Tejas Manohar
(Co-CEO & Co-Founder)A Software Engineer with experience in lead roles at Lottery.com and Segment. Co-founded Hightouch in 2019.
Josh Curl
(CTO & Co-Founder)Significant Software Engineering experience at Rancher Labs and Segment. Co-founded Deviceplane in 2019 before co-founding Hightouch.
Kashish Gupta
(Co-CEO & Co-Founder)Experience as a Product Manager for LYNK in 2016. Founded Mama's Cookin' in 2015 before co-founding Hightouch in 2019.
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