Operations Manager Intern, Back Market
Trade-in Buybulk service
€1.2K – €1.4K per month
3-5 days a week in office
Online marketplace for refurbished electronics
Be an early applicant
Online marketplace for refurbished electronics
501-1000 employees
Be an early applicant
€1.2K – €1.4K per month
3-5 days a week in office
501-1000 employees
Company mission
To do more with what we already have.
Role
Who you are
- You are looking for a 6-month internship
- English and French fluency (fully professional capability)
- You have advanced analytical and data manipulation skills and exceptional attention to written, visual, and quantitative detail
- You have advanced Gsheet skills (incl. pivot tables, complex formulas, …) ; you have basics of SQL - or willingness to learn during the internship ; VBA, Zapier and any automation or visualization tool/software is a big plus
- You are eager to test and learn by yourself and to proactively identify areas of improvement and implement solutions
- Ideally you have previous experience (internship, freelance, apprenticeship) as a business analyst, country or category manager, operations manager (logistics, customer care, …), seller success manager, investment banking or consulting intern/junior and you are looking for a hands-on experience allowing you to have a concrete impact on the business
- We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications
What the job involves
- BuyBulk is Back Market's centralized Trade-in service where a single professional processing partner receives, tests and grades all incoming devices on behalf of the refurbishers. Instead of each refurbisher individually sourcing and processing trade-in devices, BuyBulk handles the entire operational process and ships the tested devices in bulk. This service removes the sourcing burden and lets professionals focus on what they do best: refurbishing and selling
- Play a key role in ensuring Buybulk performance reaches targets on a daily / weekly / monthly basis by:
- Tracking and monitoring KPIs to help the team understand performance drivers and take relevant actions: you will support the team in regular reporting, one-off analyses on specific topics and continuous improvement of reporting and tools
- Being in charge of key operational processes and checks to ensure a steady performance and customer satisfaction
- Support the team on major projects - examples of projects and topics you could work on:
- Improving efficiency through automation (simplify / automate processes, reportings, analyses, alerting …)
- Build new or improve existing processes, tools and reports on ad-hoc projects (quality control, customer care, pricing, …)
- Participate in structuring large projects by identifying opportunities (benchmark, research, …), setting up action plans, identifying stakeholders (within teams such business development, marketing or product), defining timelines and success factors and regularly following up on progress
- Start date: July 2026
- Duration : 6 months
- Full-time internship (35h/week)
Application process
- Video-call Interview with the Talent Acquisition Specialist
- Business case (live) with a member of the team
- Skills & cultural fit interview with the direct manager
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialise this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, it hopes to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 17 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has also raised over $1 billion in capital, which has been invested in expansion across new and current markets. And with the recommerce market only growing, Back Market has a lot of room for exciting future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company HQ
Beaubourg, Paris, France
Leadership
Thibaud Hug de Larauze
(Co-Founder & CEO)Previously a Logistic Export Assistant at Devanlay Lacoste and an Account Manager at Neteven.
Amandine Durr
(CPO)Amandine joined Back Market in 2021 as CPO. Prior to this, they were a Product Director at ManoMano, a Senior Innovation product Manager at Kering, and CPO/CEO and Head of Product at We Are TV.
Clément Petit
(CFO)Previously spent nearly 3 years at Veepee, initially joining as a Financial Director before becoming CFO of France then later Group CFO. Prior to that, they spent 4 years at Elanco in Financial roles.
Dawn Baker
(CTO)Dawn joined Back Market in 2022 as Senior VP of Engineering, becoming CTO in 2023. Prior to this, they worked at Google as a Senior Director of Engineering, at Fitbit as the VP of Software Engineering, and at LinkedIn as a Senior Manager of Site Reliability Engineering.
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