Relationship Manager, Mercury
$119.4-134.3k
+ Equity (stock options)
Banking services for startups
Be an early applicant
Banking services for startups
501-1000 employees
Be an early applicant
$119.4-134.3k
+ Equity (stock options)
501-1000 employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- 2–4 years in fintech, customer success, early-stage banking, or startup-facing account management
- Experience working with founders or early-stage teams; comfort with ambiguity and speed
- Strong communication skills and responsiveness across Slack, email, and in-person events
- Ability to manage a large book of accounts with automation and playbooks
- A customer-first, process-driven mindset, with an eagerness to grow into deeper RM responsibilities
What the job involves
- We’re looking for a Relationship Manager to work with some of the most exciting early-stage startups in the world. You’ll be part of the team that introduces founders to Mercury, helps them adopt our core financial products, and ensures their first experience with us is seamless and impactful
- This role is ideal for someone who thrives in fast-paced, founder-facing environments and wants to grow their career in fintech relationship management. You’ll handle a high-volume book of startups, provide responsive day-to-day support, and partner with senior leaders to identify and nurture accounts as they scale
- Serve as the first relationship contact for early-stage startups, ensuring an excellent onboarding and adoption experience
- Help founders adopt Mercury’s core suite
- Execute playbooks that ensure consistent engagement across a large portfolio of startups
- Surface scaling opportunities to senior RMs and partner with them on strategic accounts
- Collaborate with internal teams (Sales, Partnerships, Product) to provide feedback and improve founder experience
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$300m
SERIES C
Jul 2021
$120m
SERIES B
Total funding: $450.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(COO)Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(CEO)Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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