Partner Account Manager, Outreach
$95-150k
More information about location
Sales execution platform
Be an early applicant
Sales execution platform
1001+ employees
Be an early applicant
$95-150k
More information about location
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- Proven experience in partner management, account management, and sales
- Strong understanding of the industry and market dynamics
- Excellent communication, negotiation, and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in CRM software
- Strong analytical and problem-solving abilities
- Willingness to travel as needed
Desirable
- Experience in IT, technology, and/or software
- Familiarity with SFDC, Google Workspace, Outreach
- Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field
- At least 8 - 12 years of partnership development or related experience
- Demonstrate the ability to successfully establish partner strategies which generate partner-led customer engagements
- Passionate about developing and working with the partner ecosystem
- Proven track record of quota achievement in similar roles
- Exceptional organizational skills and demonstrated ability of outlining and establishing partner strategies
What the job involves
- The Partner Account Manager (PAM) develops relationships with partners to ensure the effective resale of Outreach and professional services augmentation, providing partners with playbooks, resources, or other assets to ensure a seamless implementation and go-live
- This role requires a proactive individual with excellent communication and organizational skills who can drive partner success and ensure mutual growth
- Relationship Management: Develop and maintain strong relationships with existing partners, understanding their business needs and aligning them with our solutions
- Partner Development: Identify and recruit new partners to expand the partner network, ensuring they meet the company’s standards and strategic goals
- Training and Support: Provide training and ongoing support to partners, ensuring they are well-equipped to promote and sell our products/services
- Performance Monitoring: Monitor partner performance, set goals, and develop strategies to improve partner sales and engagement
- Collaboration: Work closely with sales, marketing, and product teams to create and execute joint business plans with partners
- Conflict Resolution: Address and resolve any issues or conflicts that may arise with partners, maintaining a positive and productive relationship
- Reporting: Prepare and present regular reports on partner performance, sales metrics, and market feedback to senior management
- Market Analysis: Stay informed about industry trends, competitor activities, and market changes to provide insights and recommendations for partner strategies
- Pipeline Development: Generate partner sourced pipeline and revenue by developing go-to-market strategies with partners. Work closely with partners and Outreach sales teams to identify mutual prospects, resulting in new business meetings and partner sourced pipeline
Our take
Alongside the longstanding problems of identifying and closing sales, Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is a sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating AI-driven insights from a rich set of industry data. The company's focus on AI, which included the development of a ‘knowledge AI assistant’ for salespeople, is what allowed it to get ahead in the market. There are numerous competitors in the space, however Outreach has proved to command investor respect, having achieved Unicorn status in 2020.
Outreach has continued to display good growth, and has become a mission-critical part of the revenue stack for many customers - of which it boasts over 5000 globally. Notable names served by the company include Siemens, Twilio, and zoom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Dental and vision coverage
- 401(K)
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company values
- We believe that being a leader means inspiring others to the right actions
- We believe in setting unattainable goals and fighting our way to success
- We believe truth is discovered through relentless curiosity
- We believe in honesty, especially with ourselves
- We believe in ownership, we are all responsible for our customers' success
Company HQ
Interbay, Seattle, WA
Articles
Leadership
Manny Medina
(CEO)Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
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