Marketing Operations Manager, MongoDB

• 5+ years of experience in marketing operations, marketing technology, or process automation roles
• Experience with Workato (or similar tools like Mulesoft) and its connectors specific to Marketo, Iterable, Salesforce, Hubspot or data warehouses
• Prior experience with AI orchestration frameworks, LLM-driven automation tools and MCPs
• Strong understanding of marketing automation platforms (e.g., Marketo, Iterable) and CRM systems (e.g., Salesforce)
• Comfort working with APIs, data mappings, and system schemas to build and maintain integrations
• Demonstrated ability to translate business problems into technical solutions that improve process efficiency
• Experience with AI or ML-driven tools in marketing workflows (e.g., enrichment, scoring, content automation)
• Proven experience applying structured testing methodologies to ensure quality, reliability, and continuous process optimization
• Strong communication and documentation skills, able to partner with technical and non-technical teams
• Curious, detail-oriented, and proactive, driven to optimise and automate wherever possible
• Bachelor's degree in Marketing, Information Systems, or a related field (or equivalent experience)

Desirable

• We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB’s marketing technology ecosystem
• The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision
• You’ll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems
• A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role
• We are looking to speak to candidates who are based in Dublin for our hybrid working model
• Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies
• Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction
• Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools
• Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment
• Monitor, troubleshoot, and optimize existing integrations for reliability and performance
• Create and maintain documentation, including automation playbooks and best practices
• Act as a subject matter expert and consultant within Marketing on process design and automation strategy
• Support governance, compliance, and change management related to system workflows and integrations