User Research Intern, Embroker
2025 Internship Spring - Fall
$20/HR - $25/HR + Stock options
More information about location
Digital business insurance platform
Posted today
Digital business insurance platform
101-200 employees
Posted today
$20/HR - $25/HR + Stock options
More information about location
101-200 employees
Company mission
To make business insurance simple, clear, and customized for every industry.
Role
Who you are
- Pursuing a Bachelor's degree in Human-Computer Interaction, Design, Psychology, or related field, or equivalent combination of education and experience
- Basic understanding of research methodologies
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office and Google Workspace
- Familiarity with Figma
- Demonstrated interest in user experience and product design
- Ability to work cross-culturally on a global team
- Prolonged periods of time sitting at a desk and working on a computer
- Ability to perform at a high-level in a remote work environment
What the job involves
- The User Research Intern participates in work activities that help to drive deep insights into user experiences, behaviors, and needs
- This role works within a cross-collaborative team made up of product designers and product managers, and to learn and contribute to the design process through hands-on research experiences
- Assist in designing and conducting user research studies
- Collect and organize research data
- Support creation of user personas and journey maps
- Participate in research interviews and usability testing
- Document research findings and create basic presentation materials
- Perform other duties as assigned
Our take
Traditionally, insurance has lagged behind other financial services industries when it comes to new technologies. Embroker was founded to try and modernize the $800B property and casualty (P&C) insurance market.
The digital business insurance platform utilizes modern tech like machine learning and AI to make business policies better suited and more affordable to its customers. Embroker has secured its status as one of the leading commercial insurance brokers on the market and serves more than 25,000 businesses.
While the company has been a broker since its inception, Embroker announced its intentions to become a fully-fledged insurance carrier, following in the footsteps of its insurtech competitor Next Insurance. With significant funding and several new product launches under its belt, Embroker is dedicated to offering tailored protections for professionals navigating the rapidly evolving landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2021
$100m
SERIES C
Apr 2019
$28m
SERIES B
Total funding: $170.4m
Company benefits
- Dynamic Culture
- Flat Hierarchy
- Full Health Benefits
- Fast Paced
- Unlimited Time Off
- High Degree of Autonomy
- International Environment
- Work-Life Balance
Company values
- Customer focus: Our clients come first. Their needs help us make better products and services that fit what they are looking for
- Challenge convention: We find new ways to solve problems in the insuranc industry. We don't just follow the old ways - we create better solutions
- Simplicity: We aim to make insurance easy to understand and access for everyone. We simplify every step, so our clients feel confident and informed
- Value each other: We support each other, share knowledge openly, and strive to deliver exceptional value to our clients through expertise and innovation
Company HQ
Mission District, San Francisco, CA
Articles
Leadership
Ben Jennings
(CEO)Initially joined Embroker as CRO in 2019 and became CEO in 2023. Prior to this, they were an Executive VP and CRO at ServiceSource for over 15 years.
Brian Acks
(CFO)Joined Embroker in 2021 as CFO. Prior to this they were the Head of Finance at Vouch Insurance. They also spent 13 years at CNA Insurance, holding various roles, including Assistant VP of Corporate Development and FP&A.
Chris Spagnuolo
(CPO)Joined Embroker in 2023 as CPO. Prior to this, they were CPO and Wander, Director of Product Management & User Experience at Vailmail, and a Principal Consultant of Product Management and Innovation at AgileThought.
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