Senior Renewal Representative, Postman
Collaboration platform for API development
Open for applications
Collaboration platform for API development
1001+ employees
Open for applications
1001+ employees
Company mission
To simplify each step of building an API and streamline collaboration to help create better APIs—faster.
Role
Who you are
- Minimum 5 years experience in renewals with a rapid-growth SaaS company, value-added resellers, and software distributors
- Superior communication skills (verbal and written) in both French & English, both internal and external to the organization
- Proven ability to sell and a detailed understanding of the renewal lifecycle
- High confidence in managing customer quotes, contracts, and terms
- Ability to identify and implement best practice processes and procedures around renewals
- Ability to use data to understand customer adoption and risk
- Experience with SaaS subscription revenue model and sales processes at a product led growth company
- Ability to multitask, prioritize, and manage time effectively
- Extensive experience working with both direct procurement & partner reseller teams to support buying process
What the job involves
- Our renewal team takes pride in their role delivering value to our customers on a daily basis, understanding their buying process & adapting ours as we continue to grow
- The Renewal Specialist role at Postman gives you the opportunity to have a huge impact in a customer focused company and doing satisfying work
- Of renewal, generating quotes, and closing renewal opportunities
- Achieve revenue and retention targets on a quarterly and annual basis
- Manage renewals pipeline with forecast accuracy
- Analyze customer renewal data to determine retention and uplift strategy
- Partner with Sales and Customer Success in potential upsell/upgrade opportunities
- Monitor at-risk renewals/lost renewals and develop a plan of action with Sale and Customer Success to win back customers
- Maintain accurate and timely information in Postman’s CRM
- Develop & maintain an expert level of Postman products and plans
Our take
Postman is a SaaS collaboration platform designed to streamline API development teams. APIs serve as the backbone for communication and data sharing across numerous applications, playing a pivotal role in today's device-centric landscape. The platform offers tools for testing, version control, and documentation, ensuring the efficient production of APIs.
Initially founded in Bangalore, Postman has since relocated its headquarters to San Francisco. With a prestigious clientele including X, Shopify, and Intuit, the platform boasts over 15M developers worldwide. Postman actively engages with the API developer community through various initiatives, such as hosting hackathons with enticing cash prizes.
The growing reliance on APIs to fuel digital transformation, compounded by the widespread shift to remote work and digitalization, underscores their critical importance. Moreover, the sensitive nature of APIs, given the data they transmit and the potential security risks, accentuates the need for robust development practices. Hence, Postman has thrived as companies seek to develop secure APIs efficiently to meet evolving demands.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Company benefits
- Health care: Based on where you're located and the plans available there, you can have up to 100% of your and your family's premium costs covered by Postman, or receive a generous monthly allowance to supplement existing medical coverage
- Unlimited PTO: All full-time Postman employees have unlimited paid time off (PTO). We strongly encourage everyone to exercise this benefit to ensure that personal and work lives remain well-balanced, healthy, and fully charged. Your body, mind, spirit, and loved ones will appreciate it!
- Supporting healthy meals: We want to ensure you eat healthy each day. It's why we provide a taxable monthly stipend so that you can be nourished throughout the week
- Play well, be well: We're serious about your wellness. Whether it's a boxing club membership, hula classes, or a longboard, we're here to cheer you on to get out and get moving. We'll reimburse you for activities and items that bring you joy through our wellness and fitness program
- A room with a view: We want you set up for success! To help make your home office comfortable, we'll provide a one-time reimbursement for your office set-up and headphones. Internet and phone costs are also reimbursable on a monthly basis
- Career development: We support your career development by providing access to unlimited courses on Udemy and a book allowance. Enhance and uplevel your skills, and even learn something completely new!
Company HQ
Financial District, San Francisco, CA
Leadership
Abhinav Asthana
(CEO)They began their career as CTO of BITS360, which they co-founded in 2007, before co-founding Grayscale Design and TeliportMe. They used this entrepreneurial experience to co-found Postman in October 2014, aiming to simplify API development.
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