Senior Staff Program Delivery Manager, Tekion

• This position requires strong leadership skills to influence cross-functional teams, senior executives, and external partners, ensuring seamless delivery of Tekion’s business objectives
• 12+ years of experience managing complex, large-scale programs, including leadership roles within PMOs or consulting experience with top-tier firms (e.g., Big 5)
• 3+ years of experience managing relationships with a Big 5 firm
• Demonstrated success in leading programs with significant technical and strategic complexity
• Exceptional client-facing and internal communication skills, including experience influencing senior and executive leadership
• Proven ability to manage multiple large-scale projects simultaneously while maintaining a high standard of quality and governance
• Strong technical acumen, with the ability to bridge communication between technical teams and business stakeholders

Desirable

• As a Senior Staff Program Delivery Manager you will play a pivotal role in overseeing complex, high-impact OEM partner implementations, driving strategic initiatives, and enhancing program governance
• Serve as a strategic advisor and partner with the Business Development team to design and execute comprehensive program implementation roadmaps
• Collaborate with Product and Engineering leadership to align program strategies with product goals, ensuring timely delivery and effective communication with OEM partners and senior executives
• Act as the Solution Integrator, working with Big 5 firms (Deloitte, Accenture, EY, etc.) to oversee our platform and implement changes to meet OEM needs
• Ensure the platform is developed and operating effectively with interfaces and integrations
• Align partners and OEMs to a shared vision and execution plan, fostering strong collaboration
• Provide leadership to Implementation teams to drive success in dealer onboarding and scalability across programs
• Act as the primary escalation point for program challenges, driving resolution in alignment with Tekion’s strategic goals
• Communicate effectively with senior leadership and executive stakeholders to present program updates, risks, and critical decisions
• Stay ahead of potential issues by navigating complex environments and pulling in appropriate resources as needed
• Design and implement advanced governance frameworks, fostering efficiency, transparency, and accountability across all programs
• Work closely with internal Tekion teams to manage a platform that is still evolving, ensuring smooth integration and development
• Mentor and guide PMO team members, fostering professional growth and capability development
• Bachelor’s degree or equivalent practical experience; a master’s degree is preferred