AI Operations Lead, Tennr
$170-220k
Offers Equity • Offers Bonus
4 days a week in office (Hudson Square, NY)
Automation platform for healthcare operations
Open for applications
Automation platform for healthcare operations
201-500 employees
Open for applications
$170-220k
Offers Equity • Offers Bonus
4 days a week in office (Hudson Square, NY)
201-500 employees
Company mission
To ease the administrative burdens on healthcare providers.
Role
Who you are
- Background in product management, business operations, internal tools, or an early-stage AI company. 3+ years of experience, though we care more about what you’ve built than how long you’ve been doing it
- Strong technical fluency. You can stand up a working product, workflow, or tool without waiting on Engineering
- You’ve shipped AI products or AI-powered operating processes at scale inside a high-growth company
- Experience running change management: rolling out a tool, process, or platform across a large org with measurable adoption on the other end
- Generalist comfort across commercial, operational, and technical contexts. You’re equally credible with the CFO and the IC engineer
- Deep curiosity about how a business actually works. You want to understand how every team operates, where the friction is, and what’s worth fixing
- Strong written communication. You can write a one-pager the executive team will read and actually use
- Bonus: healthcare or regulated-industry experience, prior platform PM role, or hands-on agentic AI build experience (LangChain, Anthropic SDK, OpenAI Assistants, Cursor, Glean, etc.)
What the job involves
- Every team at Tennr uses AI and most of it is happening bottoms-up. What’s missing is someone who owns it from the top: setting the strategy, finding the highest-leverage use cases across the org, building the solutions, and making sure they actually stick
- That’s this role. Part PM, part platform builder, part change agent. You’ll sit at the intersection of product management, technical execution, and business operations
- You’ll run discovery across every function, ship internal products that move real metrics, and build the enablement and governance scaffolding that makes AI a first-class operating capability inside Tennr
- This is a high-visibility role. You’ll work directly with the founders and report to the VP of Business Operations
- Own the internal AI roadmap. Run quarterly planning, set priorities, and publish them across the org
- Run discovery across every function. Sit with each team, identify the highest-leverage use cases, prioritize by ROI and feasibility, and ship
- Build and deploy internal AI products: skills, plugins, agents, custom workflows, and integrations against Tennr’s own tools (Salesforce, Notion, Slack, Rippling, Linear)
- Own the AI tool stack and budget. Handle vendor selection, pilots, contract negotiation, and consolidation of duplicative spend
- Measure and report on AI adoption and impact. Track time saved, output per head, and error rates. Publish a monthly AI scorecard to the executive team
- Run the enablement program: internal training cohorts, office hours, a maintained prompt library, and a skills library the whole company can use
- Set governance with the CTO and VP Legal covering data handling, model selection, security review, SOC 2 alignment, and PHI policy
- Partner with Engineering on builds that cross internal and customer-product lines, and with Finance on ROI methodology
Our take
In the healthcare system, there are inefficiencies associated with the referral process to specialists. Often coming in various forms, from email to fax, without any standardized structure, this leads to administrative burdens and significant delays in patient care.
Tennr has developed a machine learning and document scanning platform that automates the extraction of relevant information from referrals and facilitates faster appointment scheduling. With its focus solely on the healthcare industry, it addresses the complexities of medical terminology and ensures doctors, clinics and insurers stay informed throughout the process.
It's had a successful start, customers reporting significant improvements in their workflows, signalling strong market demand for the solution. This success is accompanied by strong funding, enabling the company to focus on accelerating its growth. It has also announced the launch of Tennr Network, which provides real-time updates to referring and receiving providers, as well as patients, on the status of any referral.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Jun 2025
$101m
SERIES C
Oct 2024
$37m
SERIES B
Total funding: $156.3m
Company benefits
- Meaningful equity
- In-person culture
- Promoting from within
- 401k matching
- Unlimited PTO
- Free lunch (and a pantry stocked with a strangely wide array of puffed corn snacks)
Company HQ
Chelsea, New York, NY
Leadership
Trey Holterman
(Co-Founder & CEO)They studied Computer Science with a focus on Machine Learning at Stanford. Prior to starting Tennr, they focused on applying their research in the health technology world at HealthIQ and Strava.
Diego Baugh
(Co-Founder & CPO)They studied Computer Science at Stanford with a focus on Human Computer Interaction and Design. Prior to Tennr, they built automation systems at Goldman Sachs as an Automation Engineer.
Tyler Johnson
(Co-Founder & CTO)They studied Computer Science with a focus on Systems and Networking at Stanford. Prior to Tennr, they worked as a Lead Engineer at Tanduo, where they built bespoke data workflows for large industrial companies.
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