Customer Success Intern, RapidSOS
Summer 2025
The salary range for this role is $800 per week.
Emergency response data platform
Be an early applicant
Emergency response data platform
201-500 employees
Be an early applicant
The salary range for this role is $800 per week.
201-500 employees
Company mission
To deliver life-saving data directly to 9-1-1 and first responders.
Role
Who you are
- If you’re eager to learn, grow, and make a measurable difference, this is the opportunity for you!
- Actively working towards a Bachelor’s degree
- Strong work ethic and ability to multitask in a fast-paced environment
- Ability to work collaboratively and independently, depending on the nature of the work
- Highly self-motivated with tons of initiative
- Ability and appetite to learn quickly with a technical aptitude
- Laser-sharp attention to detail and a high standard for excellence
- No ego - our team believes in “purpose over pride” where no task is beneath us
- Operates with urgency and thrives in a fast-paced and ever-changing work environment
What the job involves
- RapidSOS’s Summer Internship program is a full-time, fully immersive internship program designed to complement your education with real-world experience
- This program will allow you to take on projects at a rapidly growing start-up, working closely and cross-functionally with leaders throughout the company
- This is an amazing opportunity to not only join a rising and dynamic startup but also make a measurable impact
- As an intern on the Customer Success team, you will contribute to key projects that enhance client engagement and optimize tools and systems
- As part of our fast-paced and dynamic team, you'll gain hands-on experience tackling meaningful projects, from creating dashboards and optimizing systems to shadowing Customer Success Managers on client-facing engagements
- With mentorship, you’ll take ownership of impactful projects, sharpen your technical and interpersonal skills, and support RapidSOS’s mission to revolutionize emergency response
- Contribute to the creation of dashboards, reports, analyses, and resources to empower clients with actionable insights
- Support Customer Success Managers (CSMs) with client-facing engagements, which may include shadowing opportunities
- Lead one (or more!) projects from initiation to completion with mentorship and guidance
- Optimize tools and systems to maximize the potential of our systems and enhance the GTM function
- Assist the team with additional ad hoc projects and analyses
Our take
Emergency response services currently act exclusively on information provided by phone calls. Callers are usually vulnerable and panicked, and this has a negative effect on the expression of important information to phone call receivers. In addition, America's 9-1-1 system was built for landline phones, making it nearly impossible to digitally send data to first responders.
RapidSOS builds tools that provide caller data to emergency services to help them assess situations and make decisions faster. The startup utilizes data from mobile devices, smart devices and security systems to gain valuable insights into users' location, medical history and more. This helps produce a general profile on a caller ID, providing valuable contextual information in emergency situations.
The company has raised substantial funding, the latest of which will help it expand operations and its development efforts. It continues to release new features and products, such as the first AI co-pilot for 911, and an intelligent safety platform for emergency responders. This demonstrates RapidSOS's commitment to further improving the value it supplies to its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 12 rounds)
Mar 2024
$75m
SERIES C
Oct 2022
$75m
LATE VC
Total funding: $397.8m
Company benefits
- Unlimited PTO
- Access to financial and legal resources
- 401(k)
- Commuter benefits
- Medical, dental, and vision plans
- Wellness benefits
- Charitble donation match
- Annual learning & development stipend
- One-time home office stipend
Company values
- Pioneering
- Purpose over pride
- Trust and safety
- Urgency
Company HQ
Murray Hill, New York, NY
Articles
Leadership
Michael Martin
(CEO)Attained an MBA at Harvard Business School, then became Senior Associate at Braemer Energy Ventures. Founded RapidSOS in 2012 when he spotted a gap in the market after his father suffered an accident.
Share this job
View 6 more jobs at RapidSOS