Sales Development Representative, OpenTable

• You are fluent in German Language (Written, Speech and Reading) - This is a mandatory requirement
• Successful telesales or call-center track record with a track record of exceeding objectives
• You are Customer First with an ability to nurture trust and confidence with customers
• You understand and are capable of resolving current and future business needs - many times you go above and beyond by supervising customer happiness
• You continuously look for opportunities to improve service, follows through, solicits and applies feedback, and builds/maintains positive relations
• You thrive on collaboration and partnership by demonstrating a dedication to team goals thru attitude, contribution, & collaboration
• Your willingness to participate in a team shines through information sharing, openness to others' views, and accountability for own actions
• Putting the success of team above own interest
• Creativity and Innovation are strong skills you possess through developing approaches & ideas to achieve goals, tackle problems, improve performance
• Receptive to new insights, methods, technologies - comfortable taking calculated risks to accomplish goals, meet challenges, and question conventional methods
• Grow with continuous improvement - Pursuing training & development while striving to continuously build knowledge, skills & abilities
• Seeks & applies feedback to improve performance, demonstrates urgency/persistence, continually seeks to improve processes/products/services

• We are committed to helping our customers get the most out of our products, and we’re looking for a strategic-minded, willing to take action, and driven Sales Development Representative to join our team
• You will be part of a team of committed, passionate, and hardworking sales individuals who are intent on ensuring OpenTable's restaurant customers’ success and our dining customers’ enjoyment
• Generate sales leads; Assist with sales prospecting on the phone to schedule appointments for Account Executives in their region
• Implement lead generation programs as they are developed by the Restaurant Marketing team
• Craft and distribute sales messages to restaurant prospects using traditional mailings and targeted email marketing
• Provide general sales support to sales teams; Ensure lead hand-offs to Account Executives are successful and exceed customer expectations. Respond to requests from prospects for additional product information
• Keep management advised of all activity, including timely preparation of reports
• Some travel is required for training, market research and sales initiatives, as well as organizing, preparing for and attending regional trade shows

• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

Total funding: $48.2m

OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.