Site Reliability Engineer, Rakuten Kobo
+Bonus & Stock Options
Digital bookseller
Job no longer available
Digital bookseller
501-1000 employees
Job no longer available
+Bonus & Stock Options
501-1000 employees
Company mission
To bring the power of reading to the world.
Role
Who you are
- Deep understanding of systems architecture and infrastructure, including networking, storage, databases, and cloud technologies
- Ability to diagnose complex technical issues, identify root causes, and propose effective solutions
- Competence in at least one object oriented programming language (e.g. C#, Java)
- Expertise in automation tools, configuration management, and scripting languages
- Experience in setting up effective monitoring tools, configuring thresholds, and defining actionable alerts
- Knowledge of document databases, relational databases, message queuing, and caching systems
- Proficiency in IaC, CaC, GitOps, Terraform, Ansible, Docker, Kubernetes, Load Balancing, IIS, Tomcat, and CDNs
- Ability to analyze system performance, identify bottlenecks, and optimize system capacity. Conduct load testing and performance tuning to ensure optimal system performance
- Strong sense of ownership and high standards for quality
- Excellent communication skills and the ability to collaborate effectively
What the job involves
- At Rakuten Kobo, we develop software that covers a rich set of domains, including hardware devices, eCommerce, content rendering, and an expanding data ecosystem. Our SRE team provides the safety net that empowers our 50+ product developers to move fast.
- We are seeking an experienced Site Reliability Engineer III to help ensure the reliability and performance of our applications
- Primarily responsible for application observability and incident response
- Work with the Site Operations and Platform Engineering teams in automating our cloud development environment
- Automate operations functions, such as infrastructure provisioning, system configurations, auto-scaling, and code deployment
- Identify and implement best practices and standards for application observability and reliability
- Monitor, troubleshoot, and rectify application and infrastructure issues
- Collaborate with platform engineers to integrate developer productivity considerations into the overall system reliability and operability
- Help development teams to identify and address observability and resilience pain points in their systems
- Participate in on-call rotations, providing off-hours support as needed
Our take
Long-form content is having a resurgence. That’s great news for the e-reader industry, of which Rakuten’s Kobo battles with Amazon’s Kindle for ownership.
The e-reader giant has changed tack in recent years to pursue growth via integrations and partnerships. A notable example is its native device integration with Pocket, a wishlist app loved by millions of readers.
The company is hoping that these partnerships and product improvements will allow it to finally break the US market where it most struggles for market share with Kindle.
Amazon has consistently shown its willingness to drop prices to protect its position in any market it plays in. That means that Kobo will have to demonstrate true product superiority to make a dent while protecting its margins.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- "Work from anywhere" policy
- Flexible hours
- Internet/phone/commuting allowance
- Daily meal allowance when in the office
- $500 CAD flexible spending account
- Parental leave top-up
- Unlimited sick and mental health days
- 4-day summer holiday weekends
- RRSP matching, bonus and stock options
- Free Kobo eReader
- Free weekly book of your choice
- Volunteer time off
Company HQ
Liberty Village, Toronto, ON
Leadership
Michael Tamblyn
(CEO)Part of the founding team of Kobo, Michael previously held the role of Chief Content Officer. Michael has also been the founding CEO of the supply chain agency, BookNet Canada and co-founded Canada’s first online bookstore, Bookshelf.ca, purchased by Indigo Books & Music in 1998.
Anna Giagkou
(CFO)Prior to joining Rakuten Kobo in 2021, Anna was the CFO of Cox Automotive Canada.
Nimod Narayanan
(CTO)Nimod joined Rakuten Kobo in 2022 as VP of Technology, he then became the SVP of Technology in 2023, and CTO in 2025. Prior to this, he spent nearly 4 years at Rogers Communications joining as a Senior Development Manager before becoming a Director of eCommerce & Personalization and then Senior Director of Digital Platforms & Services.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 7 more jobs at Rakuten Kobo