Senior Business Operations Director, CodaMetrix
$125-175k
+ Applicable bonus + Equity
Office located in Back Bay, MA
Autonomous medical coding platform
Open for applications
Autonomous medical coding platform
101-200 employees
Open for applications
$125-175k
+ Applicable bonus + Equity
Office located in Back Bay, MA
101-200 employees
Company mission
To reduce the burden in healthcare administration.
Role
Who you are
- 5+ years of experience in a mix of strategic operations, consulting, project management, or executive support
- Experience working with or within COO, operations, or general management functions
- Strong business acumen, with the ability to quickly understand company dynamics, financials, and metrics
- Exposure to org design, systems thinking, or business process optimization
- Exceptional project management, prioritization, and stakeholder management skills
- High emotional intelligence, discretion, and a bias for action
- Background in management consulting, VC/PE-backed startups, or operational scale-ups a plus
What the job involves
- Reporting to the Chief Operating Officer, the Sr Business Operations Director plays a pivotal role in driving operational effectiveness, strategic alignment, and cross-functional collaboration across the Operations, Product, Marketing, Solutions, and Data teams
- This role is a force multiplier for the COO—helping translate strategic priorities into operational outcomes, ensuring day-to-day business efficiency, and accelerating cross-functional collaboration
- They will operate at the heart of the business, partnering with senior leaders to drive clarity, accountability, and execution across the organization
- Partner with the COO to develop and track strategic initiatives, OKRs, and business goals
- Develop frameworks for mapping department goals to company objectives, ensuring teams are working towards common outcomes. Implement regular check-ins with department heads to review progress and address misalignments
- Lead or support high-priority initiatives projects, especially those that span multiple teams or functions
- Identify performance gaps in operations and propose process improvements
- Monitor key business metrics and flag issues requiring executive attention
- Act as a communication hub between the COO and internal/external stakeholders
- Coordinate preparation and presentations for business performance reviews and board-level meetings
- Collaborate with stakeholders to set agendas and manage follow-ups for leadership cadences and ops reviews
- Implement tracking tools, follow up with owners and reinforce accountability, step in to remove blockers or facilitate resolution
- Work with People Ops to analyze talent needs and gaps, collaborate on how to structure teams for efficiency and alignment, advocate for employee engagement and retention strategies
- Serve as a confidant and sounding board to senior leaders
- Proactively identify misalignments and gaps in execution, facilitate workshops, discussions, and interventions where necessary
- Champion a culture of operational excellence, transparency, and continuous improvement
- Partner with the People team on org planning, employee engagement, and leadership offsites
Application process
- All candidates will be required to complete a background check upon acceptance of a job offer
Our take
One of the key issues the healthcare sector faces is updating digital systems to streamline workflows. A particular workflow is that of medical coding, which is used to translate patient information into a universal language that can be understood by insurance companies and other medical professionals.
CodaMetrix is a platform delivering AI solutions to iron out bumps in medical coding. It automates the translation of clinical data into precise medical codes, significantly reducing manual workload for healthcare providers. Since founding in 2019, the company has grown a loyal customer base including healthcare giants like Mass General Brigham and Mount Sinai Health System.
The use of AI in the medical coding space is understandably growing, and likely to become a saturated space in the future. CodaMetrix, however, looks to already be making a mark in the sector and has secured promising funding to further advance its solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2024
$40m
SERIES B
Feb 2023
$55m
SERIES A
Total funding: $95m
Company benefits
- Health Insurance - We cover 80% of the cost of medical and dental insurance and offer vision insurance
- Retirement - CodaMetrix offers a 401(k) plan that eligible employees can contribute to one month after their first day
- Life Insurance - We offer employer-paid life insurance and short-term and long-term disability insurance
- Flexibility - We have an unlimited PTO policy, so you can take the time to relax and rejuvenate
- Learning - All new hires complete our 7-week Fellowship program to learn about each of our departments
- Development - We provide annual performance evaluations and outline a clear path for promotions
- Engagement - We host recurring events like Meditation Mondays, CMX Connections and New Hire Trivia
- Recognition - We recognise quarterly “You’ve Been Awesome” award winners and celebrate our team’s service milestones
- Equity - We’ve established a performance-based equity incentive plan for eligible members of the team
Company HQ
Back Bay East, Boston, MA
Leadership
Hamid Tabatabaie
(President & CEO)Has previously worked as CEO for System Concepts Associates, Amicas and lifeIMAGE.
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