Senior HR Business Partner, Zeelo
6 Month Fixed-Term Contract
4-5 days a week in office
Smart bus platform for commuting and school runs
Be an early applicant
Smart bus platform for commuting and school runs
101-200 employees
Be an early applicant
4-5 days a week in office
101-200 employees
Company mission
Zeelo is the shared transportation service, on a mission to give everyone access to shared, personalised transportation.
Role
Who you are
- This is a high-impact role, ideal for someone who thrives in a fast-paced tech environment and is experienced in supporting scaling operations across multiple geographies
- 7+ years of senior-level HR experience in high-growth, international businesses—ideally in tech, mobility, or operations-driven sectors
- Proven ability to lead a People function with hands-on ownership and strategic impact
- Strong working knowledge of UK employment law.
- Experience owning payroll, performance, engagement, and compliance at a leadership level
- Highly competent in HRIS management (ideally Rippling or similar), with comfort in data dashboards and people metrics
- Experience leading or co-leading change management projects—especially business transformations or digital capability shifts (e.g. AI integration)
- A culture carrier—proactive, organised, and relationship-focused
- Excellent stakeholder management and communication skills, from new joiners to C-level
- You will be a key figure in the drive towards a High Performance team. You’ll be full of energy, enthusiasm and genuinely love an in-person environment where you see your impact!
What the job involves
- Zeelo is looking for a Senior People Business partner (FTC). This 6-month, full-time role is a rare opportunity to operate at the heart of a scaling, culture-first business and support strategic transformation across the UK and Spain
- Reporting to the COO, you'll step into a pivotal leadership role overseeing people business partnering, operations, and engagement initiatives driving process improvement, ensuring compliance, and owning critical culture and engagement project—ensuring that we drive a high performance environment, ensuring our Zeeloites are productive, engaged, and excited about the journey ahead
- People Partnership
- Providing proactive HR support across our London HQ, Barcelona, (occasionally Boston offices)
- Act as a trusted stakeholder to the C-suite, supporting senior leaders with strategic people initiatives, culture building, and organisational development, supporting Zeelo’s team transformation into an AI-first company, contributing to the change management roadmap, team enablement, and internal communication strategy and execution
- Provide line management and day-to-day guidance to a London-based HR Business Partner, ensuring operational consistency, team alignment, and effective delivery of People initiatives
- HR Operations & Compliance
- Ensure HR compliance including contracts, right-to-work, policy updates, and local labour law adherence
- Oversee accurate, timely payroll processes in collaboration with Finance
- Streamline and document People processes to ensure consistency and scalability
- Own and improve the HRIS (Rippling) for automation, data reporting, and improved team experience
- Performance and talent development
- Champion high-performance culture and support People Leaders in managing team productivity and performance
- Drive consistency and accountability in development planning
- Lead the delivery and evaluation of ZeePR (Performance Reviews), ensuring development plans are in place and aligned with succession goals
- Engagement & Culture
- Own the Engagement from Survey to Action Plan, across offices
- Support local leaders to action meaningful culture and engagement initiatives based on survey feedback
- Help reinforce our Office-First model through practical, inclusive in-office initiatives
- Support DEI action plans, collaborating with teams to foster belonging and visibility for all Zeeloites
- People Analytics & Dashboard Ownership
- Own the HR Dashboard, ensuring real-time visibility into key HR metrics for Zeelo
- Learning & Development
- Support the rollout and reinforcement of Zeelo’s Manager & Leadership Development Programme
- Identify and address capability gaps across key business areas, working with functional leads to align development needs with business priorities
Salary benchmarks
Our take
Zeelo provides a personalised shared mobility service for underserved areas using data analytics. The AI-powered algorithm allows the company to design routes that meet the needs of customers, so they can make the most of their travelling time.
The Zeelo platform integrates with an executive vehicle fleet of over 20,000 high quality coaches across the UK in order to serve demand. The company now carries hundred of thousands of customers every month with a focus on commuting services for private companies and large events.
With the shifting attitudes towards sustainability, Zeelo now provides services that use less energy and are more sustainable, which will appeal to the environmentally conscious. The challenge will be growing its niche, with stiff competition in everyday ride sharing from Uber and others. Volatile markets have been a source of tension too for Zeelo, which split from its previous buyers Swvl in 2022. However, this deal signified a positive for Zeelo, if not for Swvl's plans to penetrate new markets in Europe. Zeelo, it seems, has outgrown its buyers and enjoyed a Series A round in 2023, indicating that it can now stand on its own two feet.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2023
$14m
SERIES A
Aug 2021
$12m
SERIES A
Total funding: $33.8m
Company benefits
- Team social events every month
- Great office spaces in London, Barcelona, USA and South Africa
- Ongoing training and development
- Hybrid ways of working
- Company-wide annual retreats
- 25 days holiday + bank holidays
Leadership
Sam Ryan
(CEO)Previously co-founded Jumpin, a taxi sharing company for students. Jumpin was acquired by Addison Lee, where Sam worked as Senior Product Manager and then Head of Product for 2 years
Barney Williams
(CMO)Also co-founded JumpIn and joined Addison Lee, where he worked as Product Manager and then Head of Brand
Daniel Ruiz Giménez
(CTO)Held various engineering roles at Agilent, Telefonica, DMI and Golden Gekko
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