Senior Business Operations Manager, DuckDuckGo
$178.5k
+ Stock Options
Python
Senior and Expert level
Remote in Canada, UK, US
More information about location
Online privacy tools
Open for applications
Online privacy tools
201-500 employees
B2CPrivacySaaS
Open for applications
$178.5k
+ Stock Options
Python
Senior and Expert level
Remote in Canada, UK, US
More information about location
201-500 employees
B2CPrivacySaaS
Company mission
To show the world that protecting privacy is simple.
Role
Who you are
- 7+ years of experience and proven success in similar roles in managing web-based business operations, such as business development, product management or data science
- 3+ years of experience in partnerships or client relationships roles, including experience interfacing with large tech companies (e.g. Microsoft, Apple, etc.)
- Intermediate programming skills in Python or a similar programming language
- Effective project management skills coupled with excellent organizational skills, prioritizing workload based on company priorities, adhering to schedules and providing frequent task and project updates
- Strong team orientation and ability to collaborate cross-functionally
- Critical thinking and problem-solving skills, devising improvements to processes and contributing to tactical and strategic initiatives
- Understanding of search, digital advertising or e-commerce landscapes, with strong awareness of established and disruptive brands
- A successful candidate must pass a background check as a condition of joining the team
What the job involves
- Working on the Partnerships Team, you will collaborate with internal and external stakeholders to ensure smooth operation and growth of our business
- Learn and demonstrate strong command over various internal software systems, like document storage platforms, data visualization and reporting systems, as well as external revenue reporting sites, affiliate portals and app store dashboards
- Support partner relationships, engaging with distribution partners and data providers, handling associated operational matters
- Understand search-industry specific ad metrics, their underlying drivers, and their inter-related dynamics, to support decision-making that balances revenue growth with user experience
- Collaborate with product, user insights, data science and finance stakeholders to consider a holistic view of user's search experience to improve the search engine and meeting company objectives
- Examples of projects you might lead or collaborate on include:
- Use data to tell compelling stories about measurable problem areas in DuckDuckGo search
- Recommend improved internal workflows for reporting low-quality results, from collection to analysis to reporting to third-party providers
- Building reports to help craft stories about our ad performance metrics
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week
Our take
Companies are making money off of people's private information online without your consent. DuckDuckGo believe the internet shouldn't be this invasive and that getting the privacy you deserve online should be an easily accessible option.
With the company's Privacy Essentials desktop browser extension for Safari, Firefox, & Chrome and the mobile DuckDuckGo Privacy Browser for iOS & Android users can block trackers, secure connections, and search anonymously, so they are protected on any device, wherever.
The company's app is now downloaded more than 50M times a year, and its private search engine has become the #2 search engine on mobile in the U.S., Canada, Australia and the Netherlands. DuckDuckGo's next steps include a roll out of a suite of new privacy solutions, including Email Protection, App Tracking Protection and its first-ever Desktop Apps for Mac and Windows.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Top investors
Few candidates hear
back within 2 weeks
28% female employees
30% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$59m
SERIES C
Aug 2018
$10m
EARLY VC
Total funding: $72m
Company benefits
- Office Setup: To help you get your office set up, we reimburse up to $1,250 USD to cover the purchase of office productivity items, such as desk, chair, computer monitors, keyboards, etc.
- Co-working: Should you prefer to work from a co-working space, we reimburse the cost up to $500 USD per month.
- Wellness Stipend: To promote your physical and mental health, we offer a Wellness Stipend of up to $1,000 USD per year
- Learning Stipend: To promote your professional development and reinforce our culture of self-directed learning and skill-building, we offer a Learning Stipend of up to $1,250 USD per year
- Charitable Donation Matching: We match on qualified charitable donations of up to $1,000 per year.
- Assistance Program: We offer counseling services provided through Workplace Options to help you and your family manage life-stressors
- Company Events: We have annual company retreats, team meetups, and optional “work-ations” where you work with colleagues in various destinations around the world. Every quarter we hold 3-day long Hack Days, during which we work on whatever we want.
- Remote First, Always: We've always been a fully distributed company with team members all over the world. We trust you to get your work done wherever, whenever
- Flexible Time Off: We trust you to use good judgment to take time off as needed so that you can be your best at work. Our CEO sets a good example by taking regular vacations and encouraging the rest of the team to do the same.
- Healthcare - Medical, Dental, Vision (US Only) 🇺🇸
Company values
- Building trust - By building trust, we do right by our users and our staff.
- Questioning assumptions - By questioning assumptions, we reject bias and elevate the quality of our work.
- Validating direction - By validating direction, we grow fast and sustainably.
Company HQ
Paoli, PA
Articles
Leadership
Gabriel Weinberg
(CEO)Studied Physics at MIT. Previously co-author of Traction and Super Thinking.
Diversity, Equity & Inclusion at DuckDuckGo
- At DuckDuckGo, our vision is to raise the standard of trust online, and our mission is to show the world that protecting privacy is simple. Having a diverse, inclusive, and equitable team is critical to achieving those goals
- Online privacy abuses make the Internet worse for everyone by weaponizing our personal data in ways that create exploitation, discrimination, polarization, and chilling effects, among other problems. We can't build world-class solutions to these problems without a world-class team. That is why we seek to recruit, retain, and support the continued growth of talented and high-performing people of all different backgrounds, perspectives, and experiences
- Our commitment to embracing diversity and empowering all team members is rooted in our core values: build trust, question assumptions, and validate direction. The willingness to validate direction by engaging in the sometimes uncomfortable process of questioning each other's assumptions and being questioned ourselves can only exist in a trusted space — an inclusive and welcoming environment — which is critical to rejecting bias and building a world-class, globally-used product
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