HR Operations, Ema

• 3+ years experience in Office Management, HR Operations, People Ops, or related roles
• Strong operational execution skills—able to manage multiple workflows and stakeholders without dropping details
• Experience supporting U.S. HR operations (onboarding, benefits coordination, employee recordkeeping)
• Excellent written and verbal communication skills
• High integrity and discretion; comfortable handling confidential employee information
• Proficiency with workplace tools (Google Workspace, Slack, HRIS platforms, spreadsheets)

Desirable

• We’re looking for an Office Manager & HR Operations professional to be the backbone of our workplace experience and people operations in the U.S.
• This role blends high-touch office management with detail-oriented HR operations—supporting everything from office logistics and vendor management to onboarding, benefits administration, and employee experience
• You’ll partner closely with leadership, Finance, and People/HR stakeholders to ensure the office runs smoothly and employees have a seamless, well-supported experience from day one
• Own day-to-day office operations including supplies, office upkeep, access, seating, and workplace systems
• Manage office vendors (facilities, IT support, cleaning, catering, security, etc.) including contracts, renewals, and performance
• Coordinate office services: mail handling, deliveries, conference room scheduling, and office communications
• Plan and execute on-site events (team lunches, offsites, celebrations) and support employee engagement programs
• Maintain a safe, organized, and welcoming office environment; ensure compliance with office safety and building policies
• Track and manage office budget and expenses in partnership with Finance
• Support end-to-end onboarding for U.S. employees: paperwork, background checks, equipment coordination, orientation scheduling
• Maintain accurate employee records across HRIS/tools; ensure data quality and confidentiality
• Administer employee programs including benefits enrollment support, leave tracking, and employee lifecycle updates
• Coordinate HR processes such as offer letters, employee verifications, policy acknowledgements, and offboarding checklists
• Serve as a point of contact for employee questions related to HR processes, workplace policies, and benefits logistics
• Support compliance tasks including I-9 verification (if applicable), documentation, and policy updates
• Assist with HR projects (performance cycle coordination, engagement surveys, culture initiatives, etc.)
• What Success Looks Like (First 90 Days):
• Office operations run smoothly with reliable vendor support and clear systems
• Onboarding is seamless and consistent; new hires feel welcomed and fully set up
• HR processes (employee changes, documentation, benefits coordination) are organized, accurate, and timely
• Employees trust you as a reliable “go-to” person for workplace and HR operations questions