Business Development and Operations Associate, Bastion
$125-170k
OTE
Junior and Mid level
New York
Web3 intergration platform
Job no longer available
Web3 intergration platform
21-100 employees
B2BSaaSAPIWeb 3.0
Job no longer available
$125-170k
OTE
Junior and Mid level
New York
21-100 employees
B2BSaaSAPIWeb 3.0
Company mission
To enable the next generation of web3 interactions for businesses, that feel like web2.
Role
Who you are
- We're looking for someone who has at least 2 of these:
- Exposure to stablecoins, digital assets, or crypto infrastructure
- Experience in financial infrastructure, payments, or capital markets (even in a back-office or operations capacity)
- Any form of sales lifecycle experience — BDR, AE, AM, CSM, BD, etc
- Technical literacy around APIs, integrations, or money movement systems
- Early-stage experience where you wore multiple hats
- What matters is that you're smart, diligent, and genuinely interested in stablecoins and financial infrastructure
What the job involves
- We're hiring a Business Development and Operations Associate to join our commercial team in New York City.
- This role sits at the intersection of business development and deal operations — qualifying prospects, running thoughtful discovery, supporting complex sales cycles, and ensuring deals progress from signed contract to live production
- Your buyers are fintech operators, payment companies, neobank founders, exchanges, and financial services product leaders who need compliant stablecoin infrastructure.
- The conversations are technical, the sales cycles are nuanced, and the ability to speak credibly about how money moves — custody, issuance, on/off ramps, cross-border flows — matters
- You'll work inside a small, high-output commercial pod, learning the product and buyer landscape deeply while taking increasing ownership of qualifying conversations, deal support, and pipeline operations. The right person has real curiosity about how financial infrastructure works and wants to be client-facing
- First 30 days: Build the knowledge foundation and start contributing on calls
- Immerse yourself in Bastion's platform, products, and regulatory positioning — understand custody, issuance, on/off ramps, conversions, and why our NYDFS-chartered trust company structure matters to buyers
- Study how money actually moves: how exchanges, market makers, issuers, and flows interact at the infrastructure level. This isn't optional background reading — it's the core of the job
- Shadow every sales call for the first month. Not passively — take notes, own follow-up action items, send recap emails, and track next steps in HubSpot
- Study closed-won deals, lost deals, and active pipeline to understand what converts, what stalls, and why
- Get hands-on with deal tooling, CRM, and internal systems so you can operate independently
- Outcomes
- You can explain Bastion's products and positioning to a colleague without notes
- You've taken ownership of post-call follow-ups on active deals and nothing has dropped
- You have a working understanding of the buyer landscape: who buys, why, and what questions they ask
- By 60 days: Start qualifying and running early portions of calls
- Begin handling qualifying conversations — not just scheduling calls, but asking the right questions to determine if a prospect is a real opportunity and what product configuration fits
- Run opening portions of discovery calls with the Commercial Lead present, gradually taking more ownership as your knowledge deepens
- Own deal operations: ensure every active opportunity has accurate CRM data, clear next steps, and coordinated cross-functional inputs from Product, Engineering, and Compliance
- Start identifying patterns in what you're hearing from prospects — which segments respond, what objections repeat, where deals stall — and share those learnings with the pod
- Support post-close activation: coordinate handoffs to internal teams and track that signed deals progress toward integration and go-live
- You're running qualifying conversations that produce real signal — not just scheduling next calls
- CRM is a reliable source of truth for your deals
- The pod relies on you for deal coordination and nothing falls through the cracks
- By 90 days: Run a qualifying first call independently across all products
- Demonstrate the knowledge to run a qualifying first call independently across Bastion's product suite — custody, issuance, on/off ramps, conversions
- Qualify prospects thoughtfully: determine fit, identify the right product configuration, surface blockers, and route to the right next step (whether that's a deeper technical conversation, a proposal, or a disqualification)
- Maintain disciplined pipeline operations: deal stages reflect reality, follow-ups happen on time, cross-functional coordination is proactive, and activation tracking is current
- Begin contributing to sales asset refinement — talk tracks, qualifying frameworks, objection handling — based on what you've learned running calls
- Operate as a trusted voice in the pod: when you say a deal is qualified, people believe you; when you flag a risk, people act on it
- You can run a qualifying first call independently and the Commercial Lead trusts you to do so
- Prospects leave your calls with clear answers and clear next steps — not more questions
- Sales assets and qualifying frameworks are sharper because of your contributions
- You have developed enough depth to speak credibly about all products without support
- Some challenges you might tackle
- A steep product learning curve with real consequences: This is complex financial infrastructure, not a SaaS product with a demo button. Getting something wrong on a call — misrepresenting capabilities, fumbling a compliance question, failing to answer basic product questions — costs real deals. The learning curve is the job
- Navigating compliance-sensitive conversations: Many buyers care about regulatory standing and institutional credibility as much as product features. You need to speak credibly about what Bastion's positioning means for their business without overstepping
- Coordinating cross-functional deal support at a startup: Getting a client from signed contract to live production involves Product, Engineering, Compliance, and Finance. You'll help coordinate this — keeping everyone aligned and surfacing blockers early
- Turning prospect conversations into organizational knowledge: Every call produces signal about what the market wants, what's confusing, and what's missing. Capturing and sharing that signal systematically — not just in your head — is how the sales motion gets better
- Balancing urgency with accuracy: Prospects don't want more calls — they want to know what you're selling and whether it works for them. Every interaction needs to be substantive, not performative
Our take
There is a lot for businesses to consider nowadays, as the evolution of the internet and technology is often hard to keep up with. Founded in 2023, Bastion is very new to the scene and sets out to enable companies to seamlessly integrate web3 infrastructure into enterprise technologies. The white-label platform uses a cost-effective product suite of tools (from custodial wallets to data analytics) for businesses to determine their on and off-chain products and further develop digital assets to better their consumers' experience.
Founded by two a16z Crypto C-suiters the platform combines the simplicity of web2 with the capabilities of web3. The company has enjoyed two impressive rounds of funding, and the premise looks promising. It will be really exciting to see how Bastion takes on competitors in the market and sets itself apart.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2025
$14.6m
EARLY VC
Sep 2023
$25m
SEED
Total funding: $39.6m
Company benefits
- Flexible work schedules
- Unlimited paid vacation & holidays
- Comprehensive health coverage
- Life insurance
- Retirement benefits
- Paid parental leave
- Tax-advantaged accounts
- One Medical
- Spring Health
- and more!
Company HQ
Civic Center, New York, NY
Leadership
Nassim Eddequiouaq
(Co-Founder)Previously worked in Security & Infrastructure, Blockchain at Facebook, and Chief Information Security Officer at Andreessen Horowitz.
Riyaz Faizullabhoy
(Co-Founder)Worked in Security & Infrastructure, Blockchain at Facebook and was CTO of Crypto at Andreessen Horowitz.
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