Operations Intern, Truework
Spring 2024
$12.00 - $16.00 (USD) per hour
Employment and income verification
Job no longer available
Employment and income verification
101-200 employees
Job no longer available
$12.00 - $16.00 (USD) per hour
101-200 employees
Company mission
To empower individuals to own and control their personal data.
Role
Who you are
- Enrolled in a business or relevant degree program at an accredited university, preferably in their junior year, though motivated sophomores with relevant experience are welcome
- Able to provide letters of recommendation from personal, professional, or academic sources
- Excellent in written and verbal communication, demonstrating intrinsic motivation and drive
- Skilled multitaskers, capable of rapidly learning and utilizing various technical platforms
- Passionate about fostering a culture of operational excellence
- Ambitious, creatively solve problems, and naturally curious
- Highly disciplined and organized, adept at managing multiple tasks and details simultaneously
- Process-oriented, proactive in identifying and implementing continuous improvements
- Thriving in a fast-paced, collaborative environment
- Adaptable, with a strong work ethic and commitment to security, especially in handling sensitive personal data
- Well-aware of cybersecurity principles and practices
What the job involves
- As an Operations Intern at Truework, you will play a key role in helping us deliver our verification product to our customers while exploring continuous improvement innovations in our workflows
- Our operations team sits between our customers and back-end platform, playing a critical role in delivering a best-in-class experience to the hundreds of thousands of unique users our product and web application serves each month
- This is a great opportunity to gain exposure working for a FinTech startup, and work experience that is directly applicable for sales/business development, operations, customer success/support related roles, HR, product operations, etc
- This is a spring semester internship requiring a commitment of 20-30 hours per week, with flexible hours between 8AM-7PM Eastern Time, accommodating the availability of the selected applicant. Consistent hours within this time frame, such as 9AM-1PM every day, are preferred
- The role will start in February and run through May
- At Truework, you would be responsible for:
- Perform association and discovery tasks to identify company contacts
- Use targeted communication channels to gather employment information from company representatives for verification requests
- Transcribe and dispatch reports to verifiers
- Participate in product and process testing for future enhancements
- Establish and maintain professional relationships with customers and internal teams across multiple communication channels
- Efficiently multitask and navigate various systems to streamline the verification process
- Learn and analyze income and employment verification processes, identifying and proposing improvements
- Engage in advanced problem-solving and research, adapting workflows for effective task execution
- Conduct a detailed analysis of a key operational area at the end of your internship, presenting your findings to company stakeholders
Our take
Lenders and landlords might get in touch with employers to verify an employee’s income - but until recently, it was still a fairly manual process. Truework is looking to change that, with a plug-in for HR systems that allows departments to instantly answer and verify income queries. It also offers pre-employment background checks for U.S. citizens.
It’s a simple tool, but it’s one that will save HR departments substantial amounts of time and labor costs. With HR departments busier than ever, and with companies on the whole sinking more of their budgets into bolstering them, this could create a strong market for Truework.
What’s a strong market for Truework, however, is a strong market for its income verification startup rivals too - and they’re performing well. Tink has recently been acquired by VISA, and Pinwheel and Argyle are both attracting good funding.
Some reports suggest that this is because increasing market uncertainty is pushing lenders to invest more in optimizing loan approvals. If this persists, it’s one more thing massaging an already lucrative market niche in which Truework has firmly established itself and raised investment of almost $123 million to date.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2023
$24m
LATE VC
Aug 2022
$50m
SERIES C
Total funding: $118.9m
Company benefits
- 100% Insurance coverage - We cover health, dental and life insurance for all of our employees
- Discretionary Time Off - We encourage our team to take as much time off as they need. Taking time to disconnect is critical in creating a sustainable culture
- Lunch - When we're in the office, we have catered lunch 2x per week. Until then, our team can expense 2 meals per week while we work remote
- 401(k) - Financial planning is important. We use Guideline to ensure employees can contribute to their 401k as they see fit
Company HQ
SoMa, San Francisco, CA
Leadership
Ryan Sandler
(CEO & Co-Founder)A Harvard Computer Science grad who subsequently worked as a Senior Product Manager at LinkedIn, and then a Scout with Sequoia Capital.
Ethan Winchell
(President & Co-Founder)Studied Electrical Engineering at Harvard, before working as a Research Assistant in the Harvard Microrobotics Lab, and then an Engineer at Ringly.
Victor Kabdebon
(CTO, Head of Product & Co-Founder)Previously a Software Engineer with Ultimate Software. Ultimately moved up at LinkedIn to serve as Product and Engineering Manager.
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