Market Manager, Odeko
MIA
$90-95k
OTE
$60-65k
BASE
+ Equity
Operations tools for coffee shops and cafés
Be an early applicant
Operations tools for coffee shops and cafés
101-200 employees
Be an early applicant
$90-95k
OTE
$60-65k
BASE
+ Equity
101-200 employees
Company mission
To help small businesses increase their revenue, lower their expenses, and reduce their environmental footprint
Role
Who you are
- 2+ years of relevant sales/account management/business development experience OR local coffee community leadership experience
- Experience discovering and closing sales opportunities and building client relationships
- Self-directed and comfortable in a constantly evolving environment
- Experience successfully managing a pipeline to achieve revenue targets
- Experience in delivering client-focused solutions based on customer needs
- Passion for coffee and small business. A background in coffee is a bonus!
What the job involves
- Market Managers are responsible for being the revenue leader in your city, representing the Odeko mission of supporting small businesses
- Achieving monthly revenue goals through new customer acquisition and growing existing customer accounts
- Secure the commitment of independent coffee shop owners and successfully onboard them to Odeko’s local supply delivery service
- Leverage Odeko’s data-driven prospect database to develop new client relationships that help drive high-speed growth of partnerships in the market
- Own the customer relationship pre & post sales, with a focus on retention and expansion. This will be done through upselling, in person visits to the cafes and launching new products
- Work closely with our Operations and Support team to ensure day to day issues are resolved quickly
- Keep meticulous records in our CRM tool (Hubspot), to report activity and conversations. This helps to enhance the customer experience in the customer’s journey with the rest of the Odeko Revenue team
- Work closely with Odeko’s vendor partners to collaborate in local coffee events and to conduct sampling campaigns for prospective customers
- Serve as the primary liaison between customers and internal teams, representing customer interests and advocating for product or process enhancements based on their feedback
- Continually develop your knowledge of local and national trends within the specialty coffee industry
Our take
Odeko is an operations partner that helps independent coffee shops and cafés save what matters most: money, time and the planet. Its operations software optimizes supply chain management and provides an order-ahead functionality through its app for consumers looking to grab coffee and food on the go. The platform saves its customers 20% on inventory and up to 10 hours a week on vendor management.
Founded in 2019 by CEO and founder Dane Atkinson, Odeko supplies 10,000 small businesses in the US's largest cities. Following several years of impressive revenue growth, it has raised a large amount of capital in a 2023 Series D round. This funding will be used to futher develop the platform, scale its operations and expand into additional cities across the USA.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2023
$53m
SERIES D
Oct 2022
$47m
SERIES C
Total funding: $273m
Company benefits
- 401K
- Equity opportunities
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Unlimited vacation
- Paid gender neutral parental leave
- Fully remote team
- Stipend for WFH set-up
- Employee Resource Groups
- Actively growing D&I initiatives
- Bi-annual reviews
- Professional growth stipend
- Personal growth programming
Company values
- Customers first
- Innovation at all levels
- Personal growth, personnel growth
- We run on data
- Real people, real respect
Company HQ
Little Italy, New York, NY
Articles
Leadership
Dane Atkinson
(CEO)Studied at The Rockefeller University and Columbia. Was CEO of Squarespace from 2007 to 2011. Acted as an Advisor at TriggerMail, JOANY and Dossier Labs. Acted as CEO of SumAll, which specialises in data analysis for small businesses, from 2011 to 2018. Is a Mentor at TechStars, an Advisor at Minerva and a Board Member at Podia. Founded Odeko in 2019.
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