Implementation Engineer, Conduit
Crypto native infrastructure platform
Open for applications
Crypto native infrastructure platform
21-100 employees
Open for applications
21-100 employees
Company mission
To build the crypto-native cloud platform that will scale Ethereum.
Role
Who you are
- This role is ideal for someone empathetic, technically curious, and highly organized — someone who can keep multiple projects in motion while building trusted relationships with some of the most innovative teams in the crypto ecosystem
- Have experience in onboarding, implementation, or developer success in a B2B or infrastructure environment
- Have been a subject-matter expert for a product in the web3 stack (e.g., rollup frameworks, L1 protocols/stacks, infrastructure tooling)
- Are familiar with rollup concepts — or eager to ramp up quickly
- Are comfortable writing code (e.g., TypeScript, Python, or Go) to automate onboarding tasks, configure infrastructure, or troubleshoot with customers
- Can manage multiple customer projects simultaneously without losing attention to detail
- Enjoy solving real-world problems alongside customers and take pride in being their trusted guide
- Thrive in fast-moving, early-stage environments where autonomy and adaptability are key
- Balance systems thinking with execution — you see the big picture but can also dive deep to keep projects on track
What the job involves
- As an Implementation Engineer, you’ll be the first technical partner for new customers launching rollups with Conduit
- From initial setup to going live, you’ll guide teams through every step of the journey — ensuring they feel confident, supported, and ready to scale
- You’ll bridge product, engineering, and customer success — helping customers understand how our infrastructure works, supporting configuration and integration, and surfacing insights that improve our platform and processes for every future user
- Own the end-to-end technical onboarding experience for new customers building rollups with Conduit
- Lead customers through setup, configuration, and best practices tailored to their use case
- Write scripts and code snippets to adjust configurations, debug integrations, and help customers tailor their rollups
- Drive projects forward with clear communication, ensuring deadlines are met and nothing slips through the cracks
- Partner closely with Engineering, Product, and Customer Success to ensure smooth handoffs and successful launches
- Proactively identify friction points, unblock customers quickly, and feed insights back into product and process improvements
- Help refine onboarding playbooks, documentation, and tooling to make each launch smoother than the last
- Translate complex technical concepts into clear, actionable guidance for both technical and non-technical stakeholders
Our take
Crypto-native infrastructure platform Conduit is designed to empower and accelerate the builders in crypto. It enables them to scale applications by allowing them to spin up to a production-grade rollup (which is built on the OP Stack) in a fraction of the time it currently takes.
The company’s collaboration with the Optimism Foundation enables Conduit’s managed services to provide next-gen scalability by automatically updating code to the OP stack, making it easier for rollups' launched on its platform to become part of the Superchain, without compromising on security. Whether it be DeFi protocols, gaming companies, NFT platforms, or other on-chain providers utilizing Conduit’s platform, its flexibility enables developers to unlock new use cases and improve user experiences that would have been made impossible by traditional congestion issues.
And the company’s Paradigm-led seed funding round in 2023 enabled Conduit to accelerate the development of its platform features and capabilities, such as Data Indexing, Oracles, Bridge UI, and Verifiers.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jun 2024
$37m
SERIES A
Mar 2023
$7m
SEED
Total funding: $44m
Company HQ
SoMa, San Francisco, CA
Leadership
Andrew Huang
(Founder)Previously worked in EIR at Paradigm, Software Engineer at Quill and Staff Infrastructure Engineer at Wish.
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