Software Engineer, Acryl Data
Customer Success
+ Stock options.
More information about location
Metadata management platform
Open for applications
Metadata management platform
21-100 employees
Open for applications
+ Stock options.
More information about location
21-100 employees
Company mission
To bring clarity to data through a next generation multi-cloud metadata management platform.
Role
Who you are
- 5+ years of experience in software engineering or data engineering
- Expertise in Python and experience working with the modern data stack, data pipelines, and ELT processes in an enterprise environment
- Expertise in SQL, modern data warehouses, transformation tools, and BI tools such as Snowflake, BigQuery, dbt, Airflow, Tableau, Looker, etc
- Excellent communication and interpersonal skills
- Passion for helping customers
- Comfortable working in a fast-paced startup environment
- Bachelor's degree in Computer Science
What the job involves
- As a Software Engineer, you will have the opportunity to shape the Customer Success function and work with a collaborative and tight-knit team
- Provide advanced technical support via multiple channels (Slack, ZenDesk, Zoom)
- Troubleshoot and resolve technical issues promptly
- Collaborate with product engineering teams to resolve complex customer problems
- Deliver proactive customer success initiatives, including onboarding, training, and ongoing product optimization as required
- Monitor customer health metrics and help drive retention by identifying patterns of usage and product gaps
Our take
Due to the increasing amount of diverse data types, companies face challenges in organising and analysing their stored data. This means data teams are overwhelmed as they accommodate data requests from within the company while striving to ensure consistent data policies are maintained.
One company tackling these data challenges is Acryl Data, a California-based startup that operates the DataHub Project, an open-source data catalog. Alongside its data catalog, the company offers a solution for data governance and observability. This managed service, Acryl Cloud, builds upon the open-source capabilities of the DataHub Project, introducing features that streamline the operational management of data.
Major companies such as Stripe and Pinterest already utilise DataHub, while Notion and Zendesk rely on Acryl Cloud as their data management solution. This success has attracted the support of numerous investors, and with the capital raised, Acryl Data is now focused on developing a new platform that enhances data discovery, observability, and control, further addressing the evolving needs of organizations in the data-driven landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Jun 2023
$21m
SERIES A
Total funding: $21m
Company benefits
- Equity
- Medical, dental, and vision insurance
- Carrot Fertility Program
- Parental leave
- Remote friendly
- Work from home and monthly co-working space budget
Company values
- Community-first: Our vibrant DataHub community is at the core of who we are and the work we do – we are committed to providing the best experience to all members of the DataHub community
- Impact-driven: Each member of the Acryl Data team works hard and takes proud ownership in producing long-term, impactful results quickly and efficiently
- Representation matters: In order to build the best, most inclusive, accessible product for our community members, our work and team reflects the lived experiences, unique perspectives, and communities around us
Company HQ
Santa Clara, CA
Articles
Leadership
Swaroop Jagadish
(Co-Founder & CEO)Graduated from UC Santa Barbara with a M.S. in Computer Science. Previously worked as a Software Engineer at Yahoo!, LinkedIn and Airbnb.
Shirshanka Das
(Co-Founder & CTO)Graduated from UCLA with a Ph.D. in Computer Science. Previously worked as a Senior Software Engineer/Application Architect at Paypal, as a Principal Technical at Yahoo! and as a Senior then Principal Software Engineer at LinkedIn.
John Joyce
(Co-Founder)Graduated from the University of Notre Dame with a B.S. in Computer Engineering. Experienced Software Engineer having previously worked at Joyce & Bittner, SwoopIn, Visa, Cameo, and LinkedIn. Also co-founded SquadSnap and Float Tickets.
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