HR Operations Coordinator, Bally's Interactive
+ May offer Company share scheme
2-3 days a week in office (Springs Gardens, Manchester)
Digital arm of entertainment provider, Bally's Corporation
Posted today
Digital arm of entertainment provider, Bally's Corporation
1001+ employees
Posted today
+ May offer Company share scheme
2-3 days a week in office (Springs Gardens, Manchester)
1001+ employees
Company mission
To power Bally's Corporation's omnichannel efforts with an unmatched ecosystem of products across the sports betting, iGaming, free-to-play, and daily fantasy spectrum.
Role
Who you are
- We’re looking for someone who’s not only detail-oriented but also passionate about continuous improvement - someone who sees opportunities to make things better and takes pride in delivering a seamless experience for every employee
- If you thrive in a role where precision meets purpose and where your behind-the-scenes expertise makes
- Experience in HR administration or operations, with demonstrated proficiency in managing employee lifecycle processes from onboarding through termination
- Proven experience working with Human Resource Information Systems (preferably UKG), including data entry, report generation, and system administration responsibilities
- Practical experience with UK employment legislation, right-to-work checks, visa administration, and regulatory compliance requirements, with knowledge of GDPR data protection principles
- Direct experience in employee benefits management, payroll coordination, and working with external providers such as pension administrators and insurance companies
- Background in fast-paced, multi-stakeholder environments with experience managing competing priorities, tight deadlines, and high-volume transactional work
- Demonstrated experience as a primary point of contact for employee queries, with proven ability to provide guidance on HR policies and resolve operational issues
- Previous experience supporting employees across multiple locations or providing remote HR services, with understanding of regional variations in employment practices is desirable
- Advanced HR Systems & Technical Proficiency: Demonstrated expertise in HRIS platforms and Microsoft Office Suite (particularly Excel), with proven ability to rapidly learn new technologies and optimise system functionality for operational efficiency
- Exceptional Administrative & Process Management: Strong track record in HR administration with systematic approach to workflow optimisation, quality assurance, and maintaining procedural accuracy under high-volume, time-sensitive conditions
- Communication & Stakeholder Management: Excellent written and verbal communication skills across all organisational levels, and provide empathetic support during sensitive situations
- Data Management & Analytical Excellence: Comprehensive data stewardship capabilities including reporting, trend analysis, audit preparation, and maintaining absolute accuracy in data integrity and compliance standards
- Strategic Time Management & Organisational Skills: Expert prioritisation abilities with proven capacity to manage multiple concurrent initiatives, balance competing demands, and deliver consistent results in dynamic, fast-paced environments
- Confidentiality & Regulatory Compliance: Unwavering commitment to GDPR principles, employment law awareness, and ethical handling of sensitive information, demonstrating professional integrity and discretion in all interactions
- Adaptability & Collaborative: Positive, solution-focused mindset with demonstrated resilience in changing organisational contexts, proactive learning orientation, and ability to support cross-functional teams while driving continuous improvement initiatives
What the job involves
- As our HR Operations Coordinator, you’ll be at the heart of everything we do — the expert who keeps our people operations running smoothly and efficiently every single day
- In this pivotal role, you’ll own the full employee lifecycle, from onboarding new starters to ensuring a smooth transition when employees move on
- You’ll be the trusted go-to for all things HR systems, data, and compliance, making sure every detail is right, every process runs like clockwork, and every employee feels supported
- Your work will enable our HR Business Partners and senior HR leaders to focus on shaping the people strategy, knowing that our operational foundations are in safe hands
- You’ll manage key areas like payroll coordination, benefits administration, and GDPR compliance, ensuring we stay accurate, compliant, and employee-focused at all times
- Orchestrating comprehensive onboarding processes, encompassing contract generation, statutory right-to-work verification, HRIS profile establishment, and cross-departmental coordination with Facilities and IT for seamless employee integration
- Executing employment lifecycle changes with precision, including compensation adjustments, working pattern modifications, role transitions, and organisational. moves, ensuring systematic HRIS updates, appropriate authorisation workflows, and timely documentation distribution
- Administering complete off-boarding procedures, encompassing HRIS termination processing, benefit cessation, documentation distribution, and asset recovery logistics
- Designing and delivering comprehensive employee induction programmes through multiple delivery channels, collaborating strategically with HR Operations colleagues to ensure consistent organisational messaging
- Providing benefits programme administration, including monthly enrolment processing, invoice processing, provider relationship management, benefit tracker maintenance, and new programme implementation support
- Partnering strategically with Comp & Ben teams to facilitate monthly payroll processing, validation procedures, and exception management
- Functioning as designated data custodian, ensuring HRIS accuracy through regular audits, data validation, and systematic maintenance of employee information
- Monitoring evolving employment legislation, industry best practices, and regulatory changes, providing informed recommendations for policy and procedure updates
- Participating in continuous improvement initiatives to enhance system efficiency, process optimisation, and service delivery standards
- Providing specialised operational support to HR Business Partners and line management, ensuring seamless execution of strategic HR initiatives
Our take
Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, Bally's Corporation, with tens of millions of players across the globe and an ecosystem of products across sports betting, iGaming, free-to-play, and daily fantasy sports spectrum.
Its brands and sites include market movers and shakers like Sportcaller, Monkey Knife Fight, Vera&John, Virgin Casino, Jackpotjoy and many more. Beyond iGaming and sports, Bally’s also operates a chain of properties in live entertainment, bars, restaurants, conference space, shops, hotels, pools and nightclubs across the United States.
In 2024, Standard General acquired Bally's for $4.6 billion. In the same year, the company sold its Asian business arm after facing struggles in Japan after the devaluation of the yen. Moving forward, Bally's Interactive will continue to focus its efforts on North America and Europe.
Freddie
Company Specialist at Welcome to the Jungle
Insights
99% employee growth in 12 months
Company
Company benefits
- Up to 10% annual bonus
- Career pathways and development opportunities
- Private healthcare scheme
- Enhanced Maternity/Paternity/Adoption leave pay
- Cycle to Work scheme
- Wellhub
- Life Assurance (3 x salary)
- Contributory Pension Plans
- Bally’s Perks - employee discounts portal
Company HQ
Pool Dam, Newcastle-under-Lyme
Articles
Leadership
Robeson Reeves
(CEO)Progressed from Quantitative Analyst & Games Statistician of Gamesys to COO in 10 years. Became President of Bally's Interactive when Gamesys was acquired by Bally's Corporation.
Salary benchmarks
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Diversity, Equity & Inclusion at Bally's Interactive
- To continue to raise the bar on Diversity and Inclusion at Bally's Interactive, we have created an umbrella brand for this body of work, B+I, which stands for Bally's and Inclusion, but the ‘I’ also represents each of us as individuals, embracing, celebrating, supporting, listening, and learning from each other, as one beautiful, diverse Bally's team!
- We have four active and vibrant employee networks. Pride represents the LGBTQ+ community; our Parents Network is a space for working mums and dads; the Global League of Women (GLOW) promotes gender equality; and BAME is the voice for Black, Asian and minority ethnic employees. These networks give our colleagues a channel to provide input into policy making, as well as supporting information exchange, education, and community events. They also provide a platform for mentoring and a safe place for discussion to take place
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