IT Support & Systems Engineer, Jitterbit

Salary not provided

macOS

Bash

Linux

Windows

Ubuntu

Powershell

Active Directory

Google Workspace

Junior, Mid and Senior level

Vancouver

Remote from Canada

API transformation company

Be an early applicant

API transformation company

201-500 employees

B2BArtificial IntelligenceSaaSAPICloud Computing

Be an early applicant

Salary not provided

macOS

Bash

Linux

Windows

Ubuntu

Powershell

Active Directory

Google Workspace

Junior, Mid and Senior level

Vancouver

Remote from Canada

201-500 employees

B2BArtificial IntelligenceSaaSAPICloud Computing

Company mission

To help businesses make faster, more effective decisions by enabling them to unify and exploit data from all sources.

Job

Company

Role

Who you are

Operating Systems: Advanced administration of macOS and Windows 10/11; solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments
MDM & Automation: Proven experience designing and implementing zero-touch provisioning. Strong scripting skills (Bash/Zsh for Mac, PowerShell for Windows) specifically tailored for Kandji, Jamf Pro, or Ivanti Endpoint Manager
Identity Infrastructure: Hands-on experience with local/hybrid Active Directory (GPOs, security groups) and advanced administration of Google Workspace/Google Enterprise environments
Networking & Security: Solid understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices
Soft Skills: Outstanding customer service orientation with the ability to explain complex technical concepts to non-technical users

What the job involves

We are seeking a versatile and highly skilled IT Support & Systems Engineer to manage our multi-platform endpoint environment and support our growing team
In this role, you will be the go-to technical resource for our team, ensuring seamless daily operations while actively automating and scaling our device deployment infrastructure
The ideal candidate possesses deep expertise across macOS and Windows environments (with a solid working knowledge of Linux), has hands-on experience with identity provider integrations, and is highly proficient in modern MDM scripting and automation
Manage, configure, and secure fleet devices using MDM platforms (Kandji, Jamf Pro, or Ivanti)
Write and maintain custom deployment scripts (Bash, Zsh, PowerShell) to automate out-of-box enrollment, application installation, and system configurations
Manage and administer user lifecycles, permissions, and group policies using Active Directory and Google Workspace Enterprise
Maintain directory integrations, single sign-on (SSO) configurations, and security access controls
Provide Tier 2/3 engineering and daily troubleshooting support for macOS (60%), Windows (35%), and Linux (5%) environments. Daily Operations & Troubleshooting
Resolve hardware, software, network, and peripheral issues for local and remote users
Maintain detailed IT documentation, inventory assets, and contribute to internal knowledge bases. Daily Operations & Troubleshooting
Maintain detailed IT documentation, inventory assets, and contribute to internal knowledge bases

Our take

For many businesses, making the most of data can be difficult. But this is an issue because making data-led decisions is vital for a competitive advantage. Jitterbit solves this problem with its API transformation platform.

Jitterbit's technology allows businesses to connect SaaS, on-premises and cloud applications quickly and effectively. This, in turn, allows businesses to innovate faster and use data more easily. Though not the only service of its kind, the company has an ambitious growth strategy. It has been bolstering its appeal through acquisitions, which will give it an advantage going forward.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

13% employee growth in 12 months

Glassdoor (3)

Company

Funding (2 rounds)

Nov 2017

$25m

SERIES C

Jan 2016

$20m

SERIES B

Total funding: $45m

Company benefits

100% remote work
Medical, dental and vision insurance
Life and disability insurance
Flexible spending accounts
Health savings accounts
401(k) plan
Wellness programs
Flexible work schedules
Vacation, sick time and 14 paid holidays each year

Company HQ

Alameda, CA

Leadership

Bill (F. William) Conner

(President & CEO)

Member of the Board of Directors at Crytica Security, as well as Founder and CEO at FWC Consulting.

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