Technical Product Specialist, Canary Technologies
EMEA
More information about location
Providing hospitality technology
Be an early applicant
Providing hospitality technology
101-200 employees
Be an early applicant
More information about location
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- The ideal candidate is technically fluent, commercially aware, and excited about improving how Canary’s products are delivered and understood in-market
- 3+ years of experience in a technical product, solutions engineering, or implementation role within a SaaS or hospitality tech company
- Strong understanding of APIs, integrations (especially with PMS or payment systems), data privacy, and IT security principles
- Experience supporting a commercial or pre-sales function
- Exceptional communication and stakeholder management skills, particularly in cross-functional and multicultural environments
- Proficient in both written and spoken English; additional European languages (e.g., Spanish, French, German) are a strong plus
- Self-motivated and comfortable working independently in a fast-paced, remote-friendly environment
What the job involves
- We are looking for a Technical Product Specialist to join our dynamic EMEA Sales team
- This role is critical in accelerating local implementation timelines and supporting technical aspects of the sales process across the region
- You will act as a technical liaison between Sales, Product, and Customer Success, ensuring our prospective and new customers experience a smooth, fast, and technically sound onboarding
- Collaborate closely with Sales, Product, and Implementation teams to streamline and localize rollout processes
- Identify and remove bottlenecks in the technical onboarding journey for new customers in the EMEA region
- Work directly with customers’ IT and operations teams to ensure technical readiness and compliance
- Join sales calls to provide technical insight and credibility, particularly during complex negotiations
- Help prospects understand integration requirements, data flows, and architecture
- Assist in answering technical RFPs, security documentation, and architecture diagrams
- Act as the technical point of contact between regional sales and the global Product and Engineering teams
- Translate local customer requirements into actionable feedback for product development and localization
- Develop and maintain technical documentation and resources tailored to the EMEA market
- Support in the creation of implementation guides, best practices, and FAQs to scale knowledge across teams
Salary benchmarks
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
SoMa, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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