Senior Lead Program Manager, Airbnb
Experiences & Services
$185-230k
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
$185-230k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 13+ years experience in Consulting, Program Management, Product Management, Project Management
- Blend of digital product and marketing experience
- Track record of managing and shipping impactful product and/or marketing initiatives in a large digital product org
- Long-term strategic thinking balanced with near-term execution skills. Distinctive problem-solving skills
- Proven ability to build strong relationships and influence business leaders
- Demonstrable skills and experience in mediation, negotiation, and conflict resolution
- Demonstrated track record successfully managing ambitious and operationally complex projects with cross-functional teams
- Experience in structuring and implementing initiatives at scale with marketing, design and product teams
- Knowledge of and appreciation for the Product development process
- Experience with or understanding of the design/creative and production process through various types of projects: branding/identity, content, naming, merchandising, partnerships, etc
What the job involves
- Marketing Program Management enables Airbnb’s teams to operate as effectively and efficiently as possible, driving Airbnb’s priorities through seamless day-to-day operations, strong stakeholder alignment, with an eye towards scale and efficiency
- You bring creativity to the operational aspects of a design team and deal with solving the “how,” freeing up your peers to focus on crafting the “what.” You anticipate how decisions are made, persistently explore and uncover new ways of doing things, and work collaboratively with stakeholders
- You have demonstrated strong performance in your prior roles; you thrive in ambiguity and demonstrate problem-solving leadership with limited oversight
- The Senior Lead Program Manager (PgM Lead) on the Product Marcom team leads large, complex, cross-company on-product and strategic initiatives, partnering closely with various partners to ensure that what we promise in Marketing is what we deliver in our product
- As the Program Management Lead, you serve as the bridge between Marketing and critical business functions such as Product, Design, Creative, Engineering, Business Ops, Supply, Globalization, Legal, Business Affairs, Policy and Comms teams, aligning stakeholders and shepherding teams through the process of bringing our strategic initiatives to life
- You will lead the end-to-end scoping, planning, execution, and launch of initiatives to deliver success for our product, hosts, and guests
- As the Senior Lead Program Manager you will thrive and lead others from ambiguity to clarity; You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line
- Define initiative level program roadmap with macro-view of all supporting workstreams, ensure work delivers on goals, and drive the overall program to completion
- Scope, define, and manage on-product and cross-functional marketing strategic initiatives and programs: define actionable plans, resourcing, and sequencing for large bodies of work:
- Drive a successful implementation by aligning and influencing relevant stakeholders across teams and markets and driving scope, resourcing, and workflow management
- Provide up-to-date visibility into current projects, resource utilization, team performance and product health across your teams and leadership
- Facilitate regular project status and design review meetings. Ensure right stakeholders and cross-functional team members are involved, document decisions and actions items, and follow up with owners on commitments
- Identify and predict obstacles, collisions, and risk to projects across multiple teams and seek solutions to eliminate them
- Balance competing priorities and adjust resources as necessary
- Establish and manage team operating rhythm, including communication structures, project templates, sprint cadence, review forums and leadership cadence
- Define and manage how the team interfaces with other critical business functions such as Product Marketing, Design, Engineering, Marketing, Creative, Business Ops, Supply, Legal, Policy, Globalization and Comms
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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