Principal Commercial Operations Business Partner, Staffbase
DACH
+ LTIP
Employee communications platform
Job no longer available
Employee communications platform
501-1000 employees
Job no longer available
+ LTIP
501-1000 employees
Company mission
To empower communicators worldwide.
Role
Who you are
- Proven Commercial Operations Experience: A strong track record of success in commercial operations within SaaS or technology environments, with clear contributions to revenue growth and business scalability
- Our Sales, Partner, CS and Marketing managers can rely on you for operational clarity and insight to drive sales productivity and performance improvement
- Analytical Mindset & Data Fluency: You are comfortable working with data to extract insights, identify trends, and influence decision-making
- You use data as a strategic tool to drive action and optimize performance across the DACH market, balancing the strategic thinking with tactical execution
- DACH Regional Market Acumen: A strong grasp of the commercial landscape in the DACH region, with insight into market dynamics and trends, whilst still being a global team player
- Challenger Mentality: Confident in challenging the status quo and influencing change through thoughtful analysis and business acumen
- You bring a strong presence and have the ability to inspire confidence in others, driving initiatives with authority and clarity
- Proactive & Results-Driven: You take ownership, anticipate challenges, and drive initiatives from idea through execution—delivering outcomes, not just outputs
- You work with short and prompt feedback loops, to close gaps in processes, tooling, or execution
- Stakeholder Management & Cross-Functional Leadership: Strong project management skills with the ability to align and influence multiple stakeholders across different teams
- Adaptability in Dynamic Environments: Proven ability to operate effectively in a fast-paced setting, you are comfortable navigating ambiguity and driving meaningful outcomes
- Fluency in both German and English is a must, with the ability to collaborate seamlessly across the organisation
What the job involves
- We’re looking for a driven and dynamic Regional Commercial Operations Business Partner to accelerate commercial performance in DACH
- This role is central to ensuring our regional go-to-market (GTM) teams are set up to scale effectively, with strong processes, clear accountability, and actionable insights
- As the strategic and tactical operations partner to the General Manager DACH and their Leadership team, you'll drive continuous performance improvement across the entire funnel, from lead generation to closed-won
- You'll also contribute to global projects and provide backup support for other regions as needed
- This is a role for someone who thrives on action, takes ownership, and isn’t afraid to challenge the status quo to make things better, faster, and more efficient
- Partner with DACH Sales, Marketing, Partner and CS leaders, Finance, Data Analytics and the Enablement team to turn strategy into results by aligning planning, execution, and performance metrics
- Support and drive performance reviews, pipeline health and forecast accuracy, and quota attainment with accountability across all sales layers
- Drive GTM process compliance and tool adoption (CRM, Gong, etc.) across all levels to ensure data integrity and performance consistency
- Align with the Enablement team and Sales Management to identify sales performance gaps and jointly design solutions, whether that’s training, content, process changes, or tools
- Monitor onboarding ramp times, productivity metrics, and enablement effectiveness, using data to drive continuous improvement
- Collaborate with Enablement BPs to ensure feedback loops from the field are incorporated into enablement content and strategies
- Align GTM strategy across the region and provide input to planning models that are owned by FP&A business partners
- Build and manage regional territories plans, quotas, segmentation, capacity models and collaborate with central functions on incentive plans that align with mid- term company goals
- Collaborate with Data Analytics to provide actionable dashboards and insights to drive better decisions at every level of the funnel
- Provide feedback between GTM leadership and Deal Desk team, allowing central functions to streamline operations, approval flows, and discounting processes to accelerate deal velocity
- Provide regional coverage and support for global operations projects and team members as needed
- Lead or co-lead global initiatives such as modelling and reporting
- Elevate global practices by contributing insights and process improvements from your region
Our take
Staffbase is the first AI-native employee experience platform and it's built to help companies keep their people connected - an employee app, intranet, email, SMS, digital signagfee, and Microsoft 365 integrations - all in one place. With more than 2,000 customers worldwide, including Adidas, Toyota, DHL, and Sephora, Staffbase is helping organisations build stronger, more aligned workplaces.
With teams spread across offices, countries, and time zones, companies need reliable ways to keep everyone informed and engaged. And Staffbase does just that, making communication simpler and more effective for every employee. Its tools, including an AI-powered Staffbase Companion assistant, give people the information they need quickly, so they can work more collaboratively with confidence.
A major leap forward for the company is Employee AI, Staffbase's new foundation for the next era of employee experience. Built on trusted data, governance, adn braod reach, it'sd esigned to make AI genuinely uselful for every employee. Features rolling out through 2025 and 2026 include a mobile-first AI assistant that helps employees complete tasks, hyper-personalised weekly podcasts, smarter content governance that keeps information up to date, and prompt-based tools that help teams create high-quality content faster.
With such strong momentum, industry recognition (like being named a leader in the Gartner Magic Quadrant for three years in a row), and a partnership with Microsoft's Azure OpenAI Service, Staffbase is very much ready for the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2022
$123.8m
SERIES E
Mar 2021
$145m
SERIES D
Total funding: $324m
Company HQ
Altchemnitz, Chemnitz, Germany
Leadership
Martin Böhringer
(Co-Founder & CEO)Previously co-founded productivity app builder startup Hojoki, serving as CEO before co-founding Staffbase in 2014.
Lutz Gerlach
(Co-Founder & COO)Before Staffbase, co-founded and served as COO of Hojoki.
Frank Wolf
(Co-Founder & President)Previously worked in Social Technologies and Collaboration for T-Systems Multimedia Solutions (T-Mobile), following seven years as a Manager for Accenture.
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