Commercial Chief of Staff, Luminai

• 4+ years of experience in business operations, strategy & ops, management consulting, or a generalist role at a high-growth startup
• Commercial orientation: you understand how businesses make money, think about pipeline and revenue, and have a natural inclination toward customer-facing work
• Execution over strategy: you'd rather get something done than talk about it. You're resourceful, scrappy, and relentlessly practical
• Ownership mentality: you don't wait to be told what to do. Given an objective, you figure out the path and execute—adapting as you learn
• Strong communication: you can coordinate across teams, manage external partners, and communicate clearly with executives
• Analytical capability: you're comfortable in spreadsheets and can turn data into insights. Bonus if you have SQL or similar skills
• Thrives in ambiguity: you're energized by fast-moving environments where priorities shift and you need to figure things out on the fly

Desirable

• As Commercial Operations Lead, you'll work directly with our CEO and Head of Sales to drive critical GTM initiatives that directly impact our 2026 revenue and pipeline goals
• This is a high-leverage position where you'll own key outcomes for the company
• Own the operational execution of major company moments—product launches, partnership announcements, customer case studies
• Identify creative, non-obvious ways to create pipeline through events, content, and community
• Ideate and execute on customer conferences, taking the idea 0→1 and then building a playbook on it
• Conduct deep research on target accounts before key sales conversations—org structure, strategic priorities, competitive landscape, decision-makers
• Create compelling, customized materials that arm sales with insights and differentiation
• Support strategic deal cycles with research, analysis, and coordination GTM Operations
• Build scalable processes and playbooks that allow the commercial team to move faster
• Introduce new tooling and agents, creating leverage through technology
• Track and report on key GTM metrics; surface insights that drive decisions
• Be the connective tissue between sales, marketing, product, and leadership—ensuring alignment and smooth execution
• High impact: You'll directly shape how we build pipeline and scale revenue. Your work will be visible at the highest levels of the company
• Learning & growth: Work alongside experienced operators and executives. This is a launchpad for future leadership roles in GTM, strategy, or general management
• Ownership & autonomy: We trust people to own outcomes. You'll have the freedom to run your initiatives and the support to succeed
• Mission that matters: Healthcare is broken. We're building AI that makes it work. Every deal we close means better patient outcomes