Global Account Director, SOCi
$120-150k
Plus bonuses/commission
Marketing platform for multi-location brands
Open for applications
Marketing platform for multi-location brands
501-1000 employees
Open for applications
$120-150k
Plus bonuses/commission
501-1000 employees
Company mission
To redefine the relationship marketers have with software—from a tool they use, to a partner that can do the local marketing work for them. Always on time, on brand, and at every location.
Role
Who you are
- Remote Opportunity: Ability to work 100% remotely
- Must Have:
- 10+ years of B2B SaaS account management or enterprise sales experience in MarTech
- Proven ability to achieve or exceed growth and retention targets
- Experience managing multi-location enterprise brands, with established industry relationships
- Experience selling into a portfolio of enterprise-level C-suite contacts
- Entrepreneurial spirit with creativity in problem solving and client engagement
- Strong consultative sales skills and proven ability to expand enterprise accounts
- Skilled at navigating complex organizations and influencing C-suite decision-makers
- Adept at objection handling, negotiation, and account strategy
- Proficiency with Salesforce (or similar CRM) and account management tools
- Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
- This position will remain open with applications due by February 20, 2026. This position is being hired on an urgent basis. The application window may close before February 20, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date
- The ideal candidate is a proven sales professional with a history of consistently exceeding quotas, successfully selling into new accounts, and managing ongoing client relationships
- They are a proactive seller with a track record of persistently uncovering and closing opportunities while also demonstrating the ability to build and sustain trusted partnerships that drive renewal and growth
What the job involves
- SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Global Account Director to drive growth and retention for SOCi
- This role is critical to expanding SOCi’s presence within target regions while ensuring long-term customer success and retention
- Build and execute account plans to drive growth and retention across SOCi’s enterprise multi-location customer base
- Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts
- Act as a trusted advisor, ensuring clients maximize value from SOCi’s platform and services
- Represent SOCi at customer-facing events, industry conferences, and strategic account reviews
- Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions
- Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences
- Identify upsell and cross-sell opportunities to expand SOCi’s footprint within existing accounts
- Use SOCi’s internal tech stack (CRM, enablement, marketing tools) to manage your business effectively and track client health
- Maintain strong forecasting accuracy, pipeline discipline, and accountability to growth targets
- Deliver compelling business cases and presentations that articulate the ROI of SOCi to client executives
- Focus on solving business challenges through innovation, while keeping a customer-first mindset
- Remain adaptable as client needs evolve, supporting additional initiatives as required
Our take
SOCi is a localized marketing platform built specifically for multi-location marketers to optimize their localized strategies. In the digital age of advertising, SOCi enables marketing teams to share content so that each location stays true to the "national corporate personality" both in-person and, importantly, online.
The leader in the market, SOCi is leveraged by hundreds of national and global enterprises to manage campaigns for over 3 million business locations. It has a comprehensive product suite encompassing ads and social management, search visibility and review responses, and a powerful listening tool to gauge consumer sentiment towards both client brands and their competitors.
SOCi aims to redefine marketing software with its innovative approach, having significant funding to its name. This funding will help it develop a groundbreaking range of AI-powered marketing products, while also supporting strategic mergers and acquisitions, boosting customer success efforts, and driving international expansion.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2023
$60m
LATE VC
Jan 2021
$80m
SERIES D
Total funding: $189.8m
Company HQ
East Village, San Diego, CA
Leadership
Afif Khoury
(Co-Founder & CEO)Previously founded and served as Managing Member for both Axon Ventures and Scatter Ventures. Experience as Director for Famgro Farms, as Senior Associate for Gunderson Dettmer, and as an Associate for Wilson Sonsini Goodrich & Rosati.
Alo Sarv
(Co-Founder & CTO)Previously co-founded Fangate Media, Rippol, and Hydranode Project. Experience as Lead Programmer for Consensus Media, and as Senior Engineer for VodkaCran and Vusion. Owns SOCi Tech.
Monica Ho
(CMO)Prior to joining SOCi in 2018, Monica was the CMO at GroundTruth. She also spent over 3 years at xAd as a VP/SVP of Marketing.
John Gardiner
(CFO)Prior to joining SOCi in 2024, John was the COO & CFO at Pantheon Platform. He also servedf as CFO & CSO at Sitecore and as PResident & CFO at ZoomInfo.
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