Account Manager, Rootly
Incident management platform
Open for applications
Incident management platform
21-100 employees
Open for applications
21-100 employees
Company mission
To be the go-to way companies respond when things go wrong, helping every organization to be more reliable.
Role
Who you are
- 3+ years selling enterprise software to SMB and enterprise accounts
- Has owned enterprise software quotas of at least U$1M+
- Loves becoming a product and domain expert. You sell consultative and teach prospects something at every touch point
- Evidences proven ability to lead complex negotiations involving bespoke commercial and pricing agreements
- Is an incredible communicator and relationship builder remotely and in-person
- Enjoys the challenge of getting in the room with economic buyers and working with complex organizations to find and close great fit deals
- Functions optimally in a highly ambiguous and fast-paced environment with autonomy
- Is comfortable communicating the value of technical B2B SaaS solutions to technical stakeholders
What the job involves
- This is a ground floor opportunity to be one of the first Account Managers here at Rootly and help shape our trajectory. You will experience what being at a scrappy startup is like
- Building an existing book of business across North America that results in 100% quota attainment in your first year with Rootly
- Successfully sourcing and closing full sales cycles for U$10-300K+ ARR opportunities
- Winning highly competitive deals by positioning Rootly as the Incident Management Platform of choice to enterprise buyers segments
- Directly drive top-line revenue growth through the acquisition of new customers and developing strategies to penetrate top tier accounts
- Proactively identify and pursue opportunities to cross sell additional services to existing customers to optimize account revenue and profitability
- Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships
- Designing and presenting product narratives and insights to executives within named accounts
Our take
Responding to incidents is a vital function in any business, with the way teams handle issues massively affecting how the company looks to users and stakeholders. With this in mind, Rootly supplies an incident management platform for users to automate tedious parts of their incident response workflows, and ultimately react quicker to problems.
Rootly's automation can be applied to much of the incident response process; such as paging responders, creating incident reports, tracking progress and reporting to stakeholders. Importantly, it can be employed directly from Slack, meaning users can enact responses without switching between platforms.
Rootly is used by a vast range of companies, from startups to members of the Fortune 100, and its clientele includes the likes of Cisco, Shell, Nvidia and Grammarly. Its winning of the 2023 CyberSecurity Breakthrough Award is another stamp of approval for the company. With strong funding secured from Silicon Valley Bank (days before the latter's collapse), Rootly plans to expand product development and invest in sales and marketing to grow its global presence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Aug 2023
$12m
SERIES A
Jul 2021
$3.2m
SEED
Total funding: $15.2m
Company benefits
- Comprehensive medical, dental, and vision
- 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
- M2 MacBook Pro of choice
- $1,000 for health and wellness
- $1,000 for home office
- $1,000 for visiting a teammate located in a different geography
- WeWork membership
- Weekly happy hour on Friday
- Learning and advancement budget at your discretion
- Annual retreat - at least once a year we gather together in person 🏝️
- Ground floor opportunity to be an early member of a fast growing venture-backed startup
Company values
- We relentlessly put transparency first
Company HQ
Civic Center, San Francisco, CA
Articles
Leadership
JJ Tang
(CEO)Former Senior Product Manager at Instacart. Worked at IBM for 3 years, ultimately as Senior Product Manager for IBM Cloud.
Quentin Rousseau
(CTO & CISO)Former Lead Engineer at Mylk Guys. Co-founded PopSQL, and was Senior Reliability Engineer at Instacart.
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