Talent Partner, Kooth
$68-80k
Personalised digital mental health care platform
Be an early applicant
Personalised digital mental health care platform
201-500 employees
Be an early applicant
$68-80k
201-500 employees
Company mission
To create easy to access online mental health services that work alongside you to provide compassionate and effective support.
Role
Who you are
- At least three years of experience managing full-cycle recruitment, ideally within an in-house Talent Acquisition team
- Strong experience sourcing, screening, interviewing, and assessing candidates across multiple role types and levels
- A track record of building proactive candidate pipelines using LinkedIn, referrals, professional networks, and other sourcing platforms
- Experience partnering with hiring managers to define role requirements, develop hiring strategies, and make evidence-based selection decisions
- Experience managing employment offers and supporting professional, transparent negotiations
- A strong commitment to delivering a thoughtful, inclusive, and engaging candidate experience
- Experience using an applicant tracking system, ideally Workable, and maintaining accurate recruitment records and data
- Working knowledge of employment law, fair-hiring practices, and recruitment compliance
- Strong organization and prioritization skills, with the ability to manage multiple searches and competing deadlines
- Clear and engaging written and verbal communication skills
- A collaborative, proactive approach and the confidence to provide hiring managers with insight, recommendations, and constructive challenge
- Experience within healthcare, health technology, SaaS, digital products, or another mission-led and fast-growing organization is a plus
What the job involves
- The Talent Partner is responsible for delivering thoughtful, structured, and inclusive hiring across an assigned portfolio of teams
- This is more than a recruitment delivery role. You will act as a trusted Talent partner to hiring managers, helping them clearly define what good looks like, make evidence-based hiring decisions, and navigate the recruitment process with confidence
- You will lead searches from initial workforce planning and recruitment kickoff through sourcing, assessment, selection, and offer. Throughout the process, you will balance the needs of the business with a fair, consistent, and engaging experience for every candidate
- The Talent Partner will also contribute to the continued development of Kooth’s global Talent practices, helping us improve how we attract, assess, hire, and retain high-quality talent
- Build Trusted Hiring Partnerships:
- Partner with hiring managers to understand business priorities, team needs, and future capability requirements
- Lead structured recruitment kickoffs that align stakeholders on what good looks like, the hiring process, and timeline
- Provide evidence-based recommendations, market insight, and constructive challenge
- Set clear expectations for hiring-manager ownership, interviewer preparation, decision-making, and timely feedback
- Identify upcoming hiring needs, skill gaps, and recruitment risks early
- Lead Structured, High-Quality Hiring:
- Manage the full recruitment lifecycle from role approval through offer acceptance
- Build consistent, inclusive hiring processes aligned with clearly defined success criteria
- Create interview plans, scorecards, assessments, and interviewer guidance
- Facilitate evidence-based candidate debriefs and challenge assumptions or bias
- Maintain accurate ATS records and ensure compliance with Kooth policies and applicable employment laws
- Partner with key stakeholders on offer development, approval, and negotiation
- Proactively Source and Attract Talent:
- Develop tailored sourcing strategies based on the role, market, and available talent pool
- Proactively engage qualified candidates through LinkedIn, referrals, professional communities, and other relevant channels
- Build diverse and representative pipelines using broad and inclusive sourcing approaches
- Create engaging, inclusive job descriptions and candidate messaging
- Support employer-brand, recruitment marketing, referral, and talent-community initiatives
- Monitor pipeline quality and adjust sourcing strategies as needed
- Deliver an Excellent Candidate Experience:
- Create a welcoming, transparent, and respectful experience at every stage
- Maintain clear and timely communication about the role, process, expectations, and timing
- Conduct thoughtful initial interviews that assess alignment and represent Kooth authentically
- Prepare candidates appropriately for each stage of the process
- Communicate offers, declines, and other outcomes professionally and with care
- Use candidate feedback to continually improve the recruitment experience
- Use Data and Insight to Improve Hiring:
- Maintain accurate recruitment data and activity within the ATS
- Monitor key measures such as time to fill, pipeline conversion, source effectiveness, representation, candidate drop-off, and offer acceptance
- Provide clear updates and recommendations to hiring managers and People leaders
- Stay informed about talent-market conditions, compensation trends, and candidate expectations
- Support a Strong New-Hire Transition:
- Partner with hiring managers to ensure clear onboarding plans are in place before each new hire starts
- Coordinate with People Operations and other partners to support a smooth transition from candidate to employee
- Identify recurring onboarding gaps and escalate them to the appropriate stakeholders
- Use new-hire feedback to strengthen future recruitment and selection practices
- Contribute to Talent Team Priorities:
- Help develop Kooth’s global recruitment practices, tools, templates, and guidance
- Lead or support projects across structured hiring, employer brand, candidate experience, referrals, assessments, reporting, and process improvement
- Share market insight and effective practices across the Talent and wider People teams
- Test new tools, technology, and responsible uses of AI that improve quality, consistency, and efficiency
- Continually look for better ways to support candidates, hiring managers, and the business
Our take
Kooth offers free-at-the-point-of-access mental health care to more than 5.4 million people via NHS commissioners, corporates, social workers, GPs and schools across the UK. It provides a mix of community-created content, forum sessions with other community members, and one-to-one counselling via online chat.
All users sign up anonymously for the service and there's no digital tracking of session IP addresses - thereby providing a safe space where people can get the support they need. As a pioneer in online counselling, Kooth brings together emerging technologies with innovation in clinical practice and evaluation to create new models of care in mental health.
Kooth’s 2020 IPO came at a time when London listings were sparse. This was a testament to the important contribution its services made at a time when people and businesses wanted to prioritise well-being. Another point of success for the company was its 33% soar in share prices after a contract was announced to serve 13 to 25-year-olds in California.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- 28 days (plus Public Holidays)
- Yearly professional training programmes structured around you
- Pension contributions
- Remote Working
- Healthshield Care plan
- EAP programme, 24/7 Telephone Mental Health & GP
- Annual company share option awards
- Life Assurance (up to four times the amount of your annual salary)
- Cycle to Work Scheme
- Incapacity Income Protection
Company HQ
Paddington, London, UK
Leadership
Kate Newhouse
(CEO)Also a SUpervisory Board Member of the European Dental Group. Previously Member, Secretary of State for Health and Social Care's Health-tech advisory board, CEO of Blenheim Chalcot and Doctor Care Anywhere.
Sanjay Jawa
(CFO)Previouslt Operating Partner at ScaleUp Capital and CFO at QualiTest Group.
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