Senior Data Operations Engineer, Klaviyo
Business Intelligence
$124-186k
1+ day a week in office
Intelligent marketing automation powered by customer data
Be an early applicant
Intelligent marketing automation powered by customer data
1001+ employees
Be an early applicant
$124-186k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- You are a creator at heart who understands the importance of a well-designed data environment
- You have a deep understanding of business problems within the company and how to create, transform, and store the data needed to solve these problems
- You are a systematic thinker and enjoy finding creative technical solutions to hard problems by collaborating closely with your team
- You are curious and constantly seeking the best solutions to what makes a business/operation successful and want to contribute to that success
- Strong understanding of cloud technologies (AWS preferred)
- Experience with Infrastructure as Code (IaC) tooling such as Terraform
- 3+ years of data development experience in SQL and 3+ years of experience in object-oriented programming languages (i.e. Python)
- Experience in database design, 3NF, dimensional modeling, data vault, or star schema
- Experience with Big Data technologies (Snowflake, Databricks/Spark, Trino)
- Experience ingesting data from REST APIs to a data warehouse or data lake
- Experience with automated testing, test-driven development, and CI/CD pipelines
- Comfortable with massive amounts of semi-structured data
- Has knowledge of data engineering best practices (data discovery, data documentation, infrastructure development/deployment, and information security)
- Experience working with docker and container orchestration services (ECS, Kubernetes)
What the job involves
- Data is at the heart of every decision made at Klaviyo, and we’re looking for a Senior Data Operations Engineer to join our Business Intelligence (BI) team
- BI at Klaviyo collaborates across all departments to provide a platform that powers all internal data, analytic, and reporting needs
- Our mission is to champion data-driven value creation, and you will play an essential role in creating and maintaining the data infrastructure that powers Klaviyo’s business
- This role in particular will oversee the infrastructure, pipelines, and security/compliance aspect of our internal analytics platform
- Develop and maintain the “source of truth” data environment used by everyone at Klaviyo to measure the health of the business
- Develop data models that power predictive recommendations, marketing attribution, and financial forecasts to support decision-making within the organization
- Work with petabyte scale databases optimized for business analytics
- Collaborate on a regular basis with the following teams at Klaviyo: Finance, Go-To-Market, Engineering, Customer Success, Support, Product, Sales, and Marketing
- Work with a team of data engineers and analysts to build a world-class, self-service data environment that everyone at the company can use
- Build cloud-native data infrastructure with a focus on security, scalability, and maintainability
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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