Conference and Events Manager, Convene
More information about location
Digital and hybrid work experience solution
Open for applications
Digital and hybrid work experience solution
201-500 employees
Open for applications
More information about location
201-500 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- Minimum of 2 or more years of progressive experience in a conference center or a related field
- Previous supervisory responsibility preferred
- Strong knowledge of service standards, and different service types
- Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
- Be involved in and/or conduct ongoing training of service specialists to maintain standards of service
- Manage opening and/or closing inspection duties
- Maintain service cleanliness in front and back of the site
- Ensure positive overall client satisfaction
- Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
- Adhere to basic hygiene procedures and grooming standards
- Flexible and long hours sometimes required
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
What the job involves
- We’re seeking a Conference & Events Manager to join our Operations team. The Conference & Events Manager will report directly to the Venue Manager
- The Conference and Events Manager is responsible for ensuring the success of all programs while maintaining a profitable operation and high-quality products and service levels
- The Conference and Events Manager is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high
- Supervise and set up the culinary service quickly and efficiently for participants and ensure that it follows The Program Execution Order
- Supervise the service team and support staff including setup, utilities, maintenance, and security
- Coordinate culinary service between the culinary team and service team
- Keep culinary informed of accurate counts
- Review menu/service with production and culinary teams
- Enforce all rules and regulations and ability to carry out all safety and emergency programs
- Monitor all beverage consumption
- Follow all health and safety regulations and ensure sanitation and cleanliness of service areas
Salary benchmarks
Our take
Convene provides co-working space and meeting locations inside office buildings. It was founded to change the way people meet and work, and also to revolutionise how office buildings offered hospitality services to tenants.
Convene's revenue decreased by over 60% in 2020, after the pandemic disrupted its in-person events. In response to this, the company has diversified into the video meetings market. It hosts virtual and hybrid events that more closely resemble the feeling of attending a live business conference. Users can attend the conferences online and interact with the speakers, the hosts, and other attendees in private video chats.
Convene has done well to navigate the macro challenges and reinvent itself, but there will be more challenges to come; Convene also operates in a market with big players, such as Zoom. However, in 2023, the company acquired etc.venues, widening Convene's net to the UK and establishing it as one of the largest premium and event venue companies in the US and UK with 38 locations across the two countries. The goal now is to generate a revenue of $100 million a year by 2025 and it hopes its virtual operations will form a larger percentage of this.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $245.5m
Company benefits
- Convene employees have access to comprehensive insurance plans and benefits so they can stay healthy and have access to resources they need, so they can lead a full life at and outside of work
- Employees have access to generous paid time off, including paid holiday breaks and birthday PTO – promoting work life balance and wellness
- A robust calendar of programming dedicated to employee resource groups, along with an active mentorship program aimed to elevate diverse voices
- Enabling those that want to give back or grow, we offer an annual application-based paid sabbatical program to those that want to invest in their communities
- Immense catalog of online learning opportunities and weekly live sessions focused on leadership development and skills-based training
- We’re a remote-first company, and if the role allows, we support our employees as they work from wherever they feel most comfortable
Company values
- Genuine
- Relentless
- Integrity
- Teamwork
Company HQ
Midtown South, New York, NY
Articles
Leadership
Ryan Simonetti
(CEO & Co-Founder)Ryan worked at Lehman Brothers in Real Estate from 2005 to 2006 before spending 3 years at Gramercy Capital Corp. He left this role in September 2009 to co-found Convene the following month, serving as CEO since 2013.
Diversity, Equity & Inclusion at Convene
- Active mentorship program
- Robust network of employee resource groups
- Equal opportunity employer
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