Project Manager, Justworks
Risk & Insurance
$109-119.9k
Business operations platform
Be an early applicant
Business operations platform
1001+ employees
Be an early applicant
$109-119.9k
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation
- Ethical practice - the ability to integrate core values, integrity and accountability throughout all organizational and business practices
- Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding
- Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome
- Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
- 3-5 years of professional experience in project management and/or operations role, preferably in the PEO or Insurance space and/or a tech-driven environment
- Strong Writing and Verbal Communication skills
- Experience in tech/SaaS a plus
- Basic Excel and/or SQL knowledge required
- Experience with Confluence, Jira, and/or other project management tools
- Agile, CAPM, or PMP certification preferred
What the job involves
- The Project Manager on the Risk & Insurance team is tasked with the end-to-end management of projects that impact our customers and overall team related to Risk & Insurance programs at Justworks
- The person in this role will drive cross-functional projects that improve the customer experience on Justworks and keep Customer Success, Sales, and Operations informed on the project details
- The Project Manager is the conduit between the functional team and the rest of the organization: they are expected to understand what each department needs in order to execute initiatives, and to communicate those needs to other members of the project team
- They are also expected to advocate for those needs to the project team, to set and manage expectations within each department, and to produce deliverables such as training materials, documentation, presentations, and project updates
- Success in this role is not just about project completion - it is also about instilling confidence in the rest of the organization and in reflecting on a project’s outcome for future improvements
- The person in this role will work closely with the other internal-facing teams within CS, Sales and Operations, as well as Enablement, Legal, Finance, and Product teams as appropriate for each project
- Manage end-to-end projects: Own and lead cross-functional projects for Risk & Insurance, especially those with discreet timing, deadlines, and launch timeframes that affect customers and employees. Create and update project plans; conduct recurring status meetings and follow up on action items; drive successful completion of projects that align with the strategic objectives of the org
- Work with stakeholders to determine necessary processes for internal teams and vendors to successfully execute projects - direct/motivate and manage the project team, delegate responsibilities and tasks, and ensure scope/requirements aligns with deliverables
- Be the primary point of contact for other teams at Justworks during projects and looping in members of CSO, Sales, Operations, ProdEng, Revenue Operations, Marketing, and Legal as needed
- Keep the R&I team and related stakeholders up to date on the status of projects, key decisions, and any changes as they happen
- Proactively surface risks to the timing and execution of a project, and propose contingency plans
- Lead post-mortems to celebrate wins, identify opportunities for future improvement, and learn from our experiences
- Schedule and lead project team meetings, steering committee meetings and other ad hoc meetings as necessary to discuss the status of the project and proactively surface issues and risks that impact the timing and execution of a project. Know when to propose changing course or propose contingency plans
- Perform other related duties as assigned
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's 2024 acquisition of the international employment-of-record (EOR) company Via is a promising sign of it's continued strength.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Founder & Directive)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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