Support Engineer, Lambda

Cloud

$100-155k

AWS

Kubernetes

GCP

Python

Bash

Terraform

Ansible

Azure

Puppet

Chef

Junior, Mid and Senior level

Remote from US

Deep learning infrastructure company

Job no longer available

Deep learning infrastructure company

501-1000 employees

B2CB2BArtificial IntelligenceEnterpriseManufacturingDeep TechMachine LearningCloud Computing

Job no longer available

$100-155k

AWS

Kubernetes

GCP

Python

Bash

Terraform

Ansible

Azure

Puppet

Chef

Junior, Mid and Senior level

Remote from US

501-1000 employees

B2CB2BArtificial IntelligenceEnterpriseManufacturingDeep TechMachine LearningCloud Computing

Company mission

To make compute as ubiquitous as electricity and give everyone in America the power of superintelligence.

Job

Company

Role

Who you are

Proven experience in clustered or HPC environments, showcasing your mastery in Linux administration
Proficiency in Bash or Python scripting, enabling you to automate tasks and streamline operations
Excellent written and oral communication skills, ensuring effective interaction with both technical and non-technical stakeholders
Hands-on experience in private or hybrid cloud environments, such as Azure, GCP, AWS, OCI, or OpenStack
Proven professional experience administering Kubernetes clusters
Familiarity with infrastructure-as-code tools (Terraform, Puppet, Ansible, Chef, etc.)

Desirable

Experience with high throughput networking technologies, RDMA, NCCL, GPUDirect, SLURM, or distributed GPU training systems
Experience with ML/AI/deep learning and a solid understanding of the hardware, software, and tools used in this domain
Experience with NVIDIA data center GPUs and distributed or parallel file systems

What the job involves

Engage directly with customers to deeply understand their challenges, ensuring a personalized and effective support experience
Dive into complex software and hardware issues, providing timely and efficient solutions
Craft comprehensive documentation of solutions and contribute to enhancing support procedures, ensuring continuous improvement in service quality
Identify common customer pain points and collaborate closely with engineering teams to develop innovative solutions, constantly improving the overall customer experience
Collaborate in the development of new products, contributing your expertise to shape the future of deep learning cloud infrastructure

Our take

Lambda is a leading provider of deep learning GPU cloud services and computing hardware, founded to aid in providing a solution to the difficult problem of teaching machines how to see and learn.

Their customers include Apple, Intel, Microsoft, Linkedin, and Fortune 500 companies like Microsoft and Amazon Research, so it's no coincidence that Lambda GPU Cloud ranks number three on a google search for 'GPU cloud', behind only NVIDIA and Google itself.

After a successful 2025, the company is now looking at an initial public offering in the second half of 2026. This comes after the company signed a multi-billion-dollar contract with Microsoft to provide the hyperscaler with access to its GPUs, and it's also believed to have signed a $1.5B lease-back deal with Nvidia. This, coupled with significant funding put Lambda in a very good position for future growth.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

26% employee growth in 12 months

Glassdoor (3.5)

Company

Funding (last 2 of 6 rounds)

Nov 2025

$1.5bn

SERIES E

Feb 2025

$480m

SERIES D

Total funding: $2.4bn

Company benefits

Health, dental vision
401k match
5 sick days and 12 paid holidays
Flexible PTO
Paid parental, medical, and caregiver leave

Company HQ

Financial District, San Francisco, CA

Leadership

Michael Balaban

(Co-Founder & CTO)

Graduating with a BS in Discrete Mathematics and Computer Science, Michael is experienced in software engineering and previously worked for Nextdoor as part of its infrastructure team.

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