Manager of Software Engineering, Affirm
Servicing Engineering
€101-131k
+ ESPP
POS installment loans
Be an early applicant
POS installment loans
1001+ employees
Be an early applicant
€101-131k
+ ESPP
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- If you are passionate about creating world-class user experiences and excited by the challenge of launching products in new regions, join us
- You have over 8 years of engineering experience, including at least 2 in a people management role
- You have managed all aspects of the talent lifecycle for your team — recruiting, growth, and performance management
- You can point to specific examples of business impact that you were able to deliver through your team
- You have experience developing strategy and influencing stakeholders beyond your team’s scope
- You have developed major new features or systems, or overseen a significant technical change with significant contribution from your team
- You have strong verbal and written communication skills that support effective collaboration with our global engineering team
What the job involves
- Join the pioneering Servicing International team at the forefront of Affirm's global expansion, building the foundational platform to launch our products into a new generation of international markets
- This role will focus specifically on purchase protection, including disputes and refunds—a critical part of the user journey and an area of significant investment—to ensure trust and satisfaction for our newest customers
- Success requires deep collaboration, and you will partner closely with European engineering counterparts and engineers across our global Servicing Engineering organization to build cohesive, scalable solutions
- You will take ownership of your team's process, set aspirational goals, and hold everyone, including yourself, accountable for their delivery
- You will support your cross-functional partners in trade-off discussions and ensure that any misalignment within your peers or across the broader organization is managed
- You will be a calming presence for your team, supporting them through difficult, high-pressure situations without compromising psychological safety
- You will be a champion of operational excellence for your team by developing priorities, goals, expectations, and metrics that center your team on the definition of success
- You will help your team network and build relationships across Affirm, ensuring that everyone has access to the information they need to perform
- You will champion the career growth of your team by putting everyone in the right role, providing individual feedback and guidance, and leading by example
- You will ensure that your team develops simple, maintainable solutions and ensure that you are managing technical risks & protecting the business
- On-Call Rotation - There would be an on-call rotation for this role as a requirement
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boasting over 21M consumers and 337,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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