Key Account Manager, TheFork
Groups/Chains
Offers bonus
Travel 20% of the time
3+ days a week in office
Online restaurant reservation platform
Posted today
Online restaurant reservation platform
501-1000 employees
Posted today
Offers bonus
Travel 20% of the time
3+ days a week in office
501-1000 employees
Company mission
To connect the world's favourite restaurants and the broadest community of loyal diners.
Role
Who you are
- 4-5+ years of experience in sales, preferably with an online company
- Native Spanish with good level of English
- Travel industry experience preferred, particularly with tours, activities, or attractions
- Strong sales, negotiation, and closing skills
- Proven record of contracting new business and regularly exceeding sales targets
- Territory and pipeline management experience using Salesforce or another CRM tool
- Good written and oral communication skills in English and the relevant language/s of the territory
- Results-driven hunter mentality with relentless drive to sign up new customers
- Proven self-starter with ability to deliver on initiatives without constant supervision
- Confident and energetic; flexible and adaptable; organized and able to succeed in a fast-paced, dynamic environment
- Bachelor’s Degree
- Availability to travel 20% of the time
What the job involves
- This is a temporary role (maternity cover)
- Manage designated pipeline and make outbound calls and meeting with Groups of restaurants and Chains
- Find and meet the right interlocutors (CEO, Opp Manager, Mktg Manager, etc)
- Negotiate terms, including rates and margins, and close new business
- Consultatively position our distribution platform and value proposition
- Engage with prospective customers appropriately to their needs
- Modify customer engagement to overcome objections and identify solutions to roadblocks
- Effectively and professionally represent our brand and our platform
- Achieve and exceed monthly and/or quarterly sales targets
- Collaborate with sales operations, supplier support, and account management teams to ensure a smooth and efficient sales cycle
- Exhibit determination and resilience in the face of obstacles or challenges
- Engage with destination marketing organizations and other trade groups to win customers
- Travel to attend trade events, participate in regional speaking engagements, and/or attend internal team meetings, as needed
Our take
TheFork's platform plays a significant role in the digitisation of the hospitality industry by offering users a seamless way to select restaurants based on their preferences, read user reviews, check real-time availability, and make instant online reservations.
In addition to serving customers, TheFork also partners with restaurants by providing them with TheFork Manager, a software solution designed to optimise reservation management and streamline operations, This software helps restaurants improve their service and boost revenues by making their operations more efficient and responsive to customer demands.
A TripAdvisor company, TheFork has made significant contributions ot the global dining industry, partnering with 60,000 restaurants, achieving 30M app downloads, and attracting over 400M users. Celebrating its 15th anniversary in 2022, the company has cemented itself as a top player in the space, with future projects including a product for small and family-run restaurants, to support them as the industry becomes more competitive and complex.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- A permanent contract (that can be useful in life)
- Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to wrok fully remotely)
- Lunch vouchers available 3 working days per week
- Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
- Continuous learning and development programs
- Free access to the Calm app to help you build resilience wherever you are in your mental health journey
- Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
- Health insurance
- Life & Disability Insurance at no cost to the employee
- Attractive pension plans
- Amazing offices with dining, a coffee point on each floor, and leisure area
- Team building events
Company HQ
Saint-Merri, Paris, France
Leadership
Almir Ambeskovic
(CEO, not founder)Prior to being appointed as CEO, they were Vice President of Sales and Marketing for TheFork. They have also directly led several countries as General Manager at TheFork since 2015.
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