Platform Engineer, Cleo AI
Site Reliability Engineering
+ Equity
AI personal finance assistant
Be an early applicant
AI personal finance assistant
201-500 employees
Be an early applicant
+ Equity
201-500 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- 4+ years in SRE, DevOps, or platform-engineering roles, specifically with high-traffic services
- Deep, hands-on expertise with Amazon EKS/Kubernetes, RDS/Postgres and Redis
- Proven track record in setting SLIs/SLOs and conducting error-budget reviews
- Experience instrumenting with Prometheus, Grafana, Coralogix, Sentry and OpenTelemetry
- Knowledge of Ruby on Rails
- Strong leadership in incident command and post-mortems
- Passion for continuous improvement and challenging the status quo to identify areas for enhancement
What the job involves
- As a Site Reliability/Platform Engineer, you will be an integral part of our platform team, responsible for the infrastructure and tooling that empowers our product teams to deliver Cleo. Your focus will be on ensuring reliability, scalability, and performance.
- You will proactively identify areas for improvement, possess a deep understanding of user-centric measurement and optimization, and collaborate closely with other product teams on their releases to offer your support
- Platform Tooling & Best Practices: Build and iterate on tooling and best practices, including SLIs/SLOs, to gain a deep understanding of Cleo's performance and enable product squads to develop effectively
- Coaching our engineering squads on effective implementation of monitoring and alerting
- Incident Learning & Resilience: Drive a culture of post-incident learning and proactive resilience testing
- Scaling & Optimization:
- Identify and test for potential scaling challenges across codebase, compute, and data infrastructure
- Develop and implement best practices and tools for scaling the Cleo Ruby monolith, including new patterns for the wider engineering team to adopt
- Deeply understand and optimize platform costs
- Infrastructure as Code (IaaC): Develop our IaaC (Terraform) to ensure modularity and ease of use
- Engineering Team Support: Partner with and support the wider engineering team on best practices and troubleshooting their use of platform tools
- Deployment Pipeline Management: Manage and optimize deployment pipelines in CircleCI
- Manage the infrastructure: Cleo runs on RDS (Postgres), Redis, Heroku/EKS
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Meaningful equity with early exercise, plus top-ups on promotion
- Up to 26 weeks’ parental leave
- Paid 1-month sabbatical every 4 years
- Comprehensive health, dental & vision insurance
- Pension/401K match up to 6%
- Learning & development budget
- Mental health support via Spill
- Flexible working for a healthy work–life balance
- Work remotely from one of our hiring locations, with a hybrid option in our London office (1+ day/week)
- Annual company off-sites
- Company-wide performance reviews every 6 months
- Clear progression plans with opportunities to lead, grow, and challenge the status quo
- We’ll cover your OpenAI subscription
Company values
- Make it Happen - Own the outcome. Lend a hand, take a hand. Fast execution.
- No bullsh*t - Intellectually honest. Go hard on problems, not people. Data-backed decision making.
- Learn at Speed - Jump in and figure it out. Dig deep, do it right. Learn what matters.
- Bring Good Vibes - Read the room, lift the room. Show up for others. Keep it real, keep it positive.
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
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