Senior Product Designer, Hinge Health

• 5+ years of product design experience, including partnering with product and engineering teams
• Bachelor’s Degree (or equivalent) in Interaction, Industrial, Product, Service design or related field
• Portfolio showcasing product shipments, expertise in interaction design, and visual design understanding
• 3+ years experience leading product design from opportunity to concept to shipment
• 3+ years experience prototyping, user research, and system-level design documentation

Desirable

• Hinge Health is a company that recognizes the value of design – as a Senior Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating cohesive and intuitive product experiences
• Our team is at the center of representing and solving impactful problems for our customers, designing experiences for the thousands of independent retailers and maker brands growing their businesses in our marketplace
• In this role, you’ll help shape our Enrollment experience, designing solutions that allow members to learn more about Hinge Health and start their pain-relief journey
• As a Senior Product designer, you’ll collaborate with cross-functional teams to create intuitive, user-centered solutions from concept to execution, including user research, interaction/UI design, and prototypes that evolve our member experience forward, while driving towards our key business goals
• We’re looking for designers that excel in the ability to simplify complex challenges into impactful user experiences, care deeply about the quality of their work, have a strong track-record of shipping impactful experiences, come with a growth mindset, and bring a genuine desire to learn about our members
• This is a high-impact role, at an especially exciting time in Hinge Health’s journey
• Our business is thriving, our member base continues to grow, and the impact of this role can directly power our company to grow
• Your work will influence how millions of users manage their joint and muscle health, making a meaningful difference in their lives
• Design at scale: Use and contribute to our design system to build scalable components and patterns that support consistency and efficiency
• Holistic service design: Design with marketing, sales, and customer support needs in mind so you can deliver a cohesive and logical flow from first contact to activation
• Champion quality and accessibility: Ensure that every onboarding touchpoint is accessible, inclusive, and thoughtfully crafted for diverse user needs
• Design a personalized enrollment experience: Create a seamless and intuitive enrollment process tailored to member needs, ensuring people can quickly understand, set up, and start their Hinge Health program
• Collaborate across teams and platforms: Work with cross-functional teams to create an integrated experience across desktop and mobile web. Native mobile familiarity is a plus
• Map complex workflows: Simplify and orchestrate interconnected enrollment experiences, ensuring customers feel confident and supported along the way
• Optimize the journey: Use A/B testing, user research, and data science insights to refine enrollment strategies, improving completion rates and time-to-value