Implementation Manager, Bolt
$110-120k
+ Equity
One-click checkout solution for online payments
Posted today
One-click checkout solution for online payments
501-1000 employees
Posted today
$110-120k
+ Equity
501-1000 employees
Company mission
To democratize commerce by setting a new standard for buying and selling online.
Role
Who you are
- Ideal candidates have the ability to understand the technical complexity, a keen sense for managing people, and a great ability to get stuff done
- Deep curiosity and the ability to go above and beyond to tackle big problems are key!
- 5+ years of technical project management in onboarding/Implementation or Customer Success roles
- Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDK's, etc.), and desire to improve technical acumen
- Excellent communication skills; comfortable leading meetings with high level decision makers as high as C-level executives
- Ability to identify and clearly communicate pragmatic solutions to complex integration problems
- Ability to navigate ambiguity and make decisions on how to move forward by pulling in the right people
- Ideal candidates have either strong academic credentials or experience at a top employer
- PMP Certification is a plus
- Experience working with e-commerce platforms (Salesforce, Magento, BigCommerce) is a plus
What the job involves
- Bolt is looking for an Implementation Manager to drive fast, efficient, and delightful on-boarding for new customers
- Working in partnership with customer success, integrations, and sales teams, you’ll own the strategic on-boarding process including: managing timelines, projects, stakeholder alignment, and expectation setting across internal and external teams
- Get deeply familiar with Bolt's platform and product offering
- Understand and articulate to customers how they will integrate into Bolt Products
- Manage the largest and most critical customer on-boarding projects
- Identify and tackle blockers to getting customers live quickly
- Communicate and align with internal and external stakeholders
- Design methods for repeatable project on-boardings that focus on speed and quality
- Help build internal integration and services ability with our plugin and API driven solutions
- Provide customers with advice on Bolt products configurations, implementation and design
- Document process changes for customers' accounting and customer service teams
Our take
Designed to replace existing checkout models and make buying on any device easy and safe, Bolt provides a one-click checkout solution. Its online shopping software is utilized by companies like Brooks Brothers and Forever 21. As well as supporting all major card providers and alternative payment methods like PayPal, customers also don't need a username or password. This reduces cart abandonment and increases merchant conversion rates.
The company has seen impressive growth, annually processing more than $1 billion in retail transactions across its 300+ retailers. While Bolt has won the race against Google, who tried, and failed with Google Checkout, there are other 'one-click' competitors to watch out for, including Square, which has over 30 million monthly active users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$355m
SERIES E
Oct 2021
$60m
SERIES C
Total funding: $963m
Company benefits
- Four-Day Workweek, flexible working hours, & unlimited PTO time to promote a healthy work-life balance
- 100% paid coverage of medical, dental, and vision insurance for employees
- Remote First location policy to allow team members to live where they choose
- Work from home stipend to help you succeed in a remote environment
- Early Exercise program to help Bolters maximize the value of their equity
- 401K program to help you invest in your future
- Learning & Development stipend to grow your skills
- Paid parental leave to support you and your family
- 11 paid company holidays per year, 5 additional floating holidays, & your birthday off
Company HQ
Lower Nob Hill, San Francisco, CA
Leadership
Ryan Breslow
(Chairman & Founder)They studied Computer Science at Stanford before working as a Stanford-StartX Coach for 4 years and founding Bolt in 2015. Stepped down as CEO to assume the role of Chairman. They found the company Love in Jan 2022.
Share this job
View 18 more jobs at Bolt