Machine Learning Engineer, Xero
Offers Employee Share Plan
Cloud-based accounting software
Be an early applicant
Cloud-based accounting software
1001+ employees
Be an early applicant
Offers Employee Share Plan
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- We’re seeking someone with solid, hands-on experience in applied machine learning and a strong foundation in modern ML techniques and tooling. You don’t need to be an expert in everything, but you should be eager to learn and ready to contribute.Proven experience developing ML models in real-world scenarios
- Proficiency in Python and core ML frameworks
- Strong grasp of statistics and core ML techniques — both traditional and generative
- Experience with LLMOps practices such as prompt engineering, deployment, and lifecycle management of large language models
- Strong understanding of model evaluation methodologies and experience building robust evaluation solutions
- Familiarity with MLOps tooling for monitoring, automation, and reproducibility
- Bonus: Experience with .NET (C#), Azure, or JavaScript/TypeScript
What the job involves
- As a Machine Learning Engineer, you'll play a key role in shaping intelligent, human-centered features across the Planday platform
- You'll apply your ML expertise to complex business domains like scheduling, onboarding, and payroll — helping build tools that are as smart as they are impactful
- You’ll be part of a cross-functional, collaborative team working on high-impact initiatives in a supportive, innovation-driven environment
- Understand complex domains: Investigate challenges in scheduling, staffing, onboarding, and compliance
- Prototype and test: Build ML pipelines and run experiments to evaluate and refine model performance
- Deploy at scale: Bring your solutions to life in production using modern ML and LLMOps tooling
- Collaborate and co-create: Work closely with product managers, engineers, and designers to ship useful, intelligent features
- Contribute to team growth: Share learnings, contribute to best practices, and grow alongside a curious, motivated team
- Success Looks Like:
- Live Planday’s values: Embed our mission and values in your work, helping others stay connected to our vision
- Communicate openly: Share context, offer and request feedback, and keep stakeholders aligned
- Build trust: Earn credibility as a dependable teammate who brings insight, curiosity, and quality to every collaboration
- Growth & learning mindset: Continuously seek ways to improve yourself and your work. Stay up-to-date with ML advances, explore new techniques, and share your learnings with the team
- Deliver value: Focus on solving real customer problems with creative, practical ML solutions that ship
- Work collaboratively: Tackle challenges with empathy, exchange ideas freely, and support others through problem-solving and iteration
Salary benchmarks
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company benefits
- Top-spec MacBook or HP Z-book
- Employee Share Plan (own a part of Xero!)
- 23 days holiday plus Bank Holidays (plus an extra 3 days over the Christmas period!)
- 10 days Wellbeing Leave (for sickness, emergencies and taking a mental health break)
- Company Pension Scheme (matched contributions up to 4.5%)
- A range of wellbeing initiatives
- Remote and Flexible Working
Company HQ
Te Aro, Wellington, Wellington
Leadership
Rod Drury
(Founder)Previously Consultant at EY, Founder of Glazier System. Was CEO of AfterMail and Director at TradeMe. Also founded Pacific Fibre and was Director at NZX.
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