Senior Manager of Identity & Access Management, Gong
$148-225k
AI OS for revenue teams
Be an early applicant
AI OS for revenue teams
1001+ employees
Be an early applicant
$148-225k
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- 10+ years of experience in Identity and Access Management with at least 3+ years in a people-management or technical leadership role
- Proven experience owning and operating enterprise identity platforms
- Deep understanding of authentication and authorization standards
- Hands-on experience designing and implementing RBAC/ABAC models and least-privilege access in a SaaS-heavy environment
- Experience with access governance/IGA (access reviews, certifications, SoD) and supporting audit and compliance frameworks (SOC 2, ISO 27001, SOX, etc.)
- Solid understanding of core IT infrastructure and SaaS ecosystems (e.g., Google Workspace, Slack, Salesforce, Zoom, endpoint management tools)
- Demonstrated ability to partner with Security, IT, HR, and business stakeholders to balance security, usability, and speed
- Strong analytical and problem-solving skills with a bias for automation and continuous improvement
- Excellent written and verbal communication skills, with the ability to explain complex technical topics to non-technical audiences
What the job involves
- Gong is looking for a strategic, hands-on IAM leader to build and scale a modern identity program that keeps us secure and out of our users’ way
- You’ll own the vision, architecture, and operations of IAM so that every Gongster has the right access, at the right time, with the least friction
- You’ll lead and grow a team, partner closely with Security, IT, and GRC, and turn identity into a business enabler, not just a control point
- Hire, mentor, and grow a high-performing team of IAM engineers and admins
- Provide technical leadership, coaching, and clear performance expectations
- Foster a culture of ownership, continuous improvement, and automation
- Define and execute the IAM roadmap aligned with the company's security, compliance, and productivity goals
- Establish a long-term architecture for identity, authentication, and authorization across the workforce and SaaS applications
- Drive standardization around role-based access controls (RBAC) and least-privilege models
- Own our central identity platform (Okta) including SSO, MFA, passwordless, and device-based factors
- Ensure high availability, reliability, and performance of IAM services globally
- Implement and enforce modern authentication protocols and standards
- Design and operate end-to-end identity lifecycle (joiner/mover/leaver) integrated with HRIS, ATS, and downstream systems
- Automate provisioning, deprovisioning, and access changes across key SaaS and internal systems
- Build and maintain workflows, rules, and policies that reduce manual work and errors while improving user experience
- Implement and manage identity governance and administration (IGA) capabilities including access reviews, certifications, and separation of duties controls
- Partner with Security, Compliance, and Internal Audit to support SOC 2, ISO 27001, SOX, and customer audit requirements
- Maintain accurate, auditable records of access, approvals, and exceptions
- Define and run a privileged access management program for administrative and high-risk accounts
- Implement controls such as just-in-time access, session recording, and strong approval workflows
- Continuously reduce standing privileges and risky access patterns
- Contribute to the company’s Zero Trust strategy through strong identity-centric controls and policies
- Embed IAM best practices into new system designs, M&A integrations, and major IT/security initiatives
- Collaborate with Security Engineering on policy-as-code, conditional access, and risk-based authentication
- Define and track SLAs, SLOs, and KPIs for IAM services (e.g., onboarding time, access request turnaround, MFA adoption)
- Create clear documentation, runbooks, and self-service resources for internal stakeholders
- Communicate program status, risks, and roadmap to IT and business leadership
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
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