Marketing Coordinator, Trinny London
Lifecycle Marketing
2-5 days a week in office
Skincare & beauty
Open for applications
Skincare & beauty
201-500 employees
Open for applications
2-5 days a week in office
201-500 employees
Company mission
To give everyone the tools they need to feel their best.
Role
Who you are
- Passionate about lifecycle marketing: Strong understanding of email marketing and hands-on experience with building emails (ideally within Ometria). Awareness of technical and creative email best practices
- An advocate for the customer: Keeps the voice of the customer front of mind. Understanding of customer lifecycle stages and experience in delivering tailored messaging for each stage
- Collaborative: Experience working across creative and wider marketing teams to ensure consistent brand messaging and tone of voice
- Analytical: Experience reporting against KPIs and uncovering actionable insights that help drive performance improvements. Good knowledge of Excel and Google Sheets
- A Self Starter: Highly organised with autonomous time management skills. A quick learner, who enjoys a fast paced environment and adapts to new tasks and priorities quickly
- Organised: An incredible multitasker who can handle a challenge and manage project delivery effectively
- Creative: Curious, with flawless attention to detail. You should be passionate about creating journeys that surprise and delight customers
What the job involves
- Confident in executing scalable & technically-best-in-class email programmes
- Contributes to the email testing framework, considering creative and audience test options
- Own regular KPI performance reporting and create actionable insights that can be shared across the lifecycle & wider digital department
- Responsible for key campaign and programme KPIs like deliverability, unsubscribe rates and conversion rate
- Maintain key stakeholder relationships and suggest improvements to processes to ensure efficient collaboration across teams
- Maintain relationships with external stakeholders across key tools like ESPs and Refer and Friend platforms - ensuring we understand and maximise capabilities
- Guides and mentors Lifecycle Assistant where appropriate ensuring consistent ways of working across the team
- Responsible for ad hoc adjustments to automation campaigns (out of stock products, adjustments during launches etc)
- Troubleshoot and resolve ad hoc problems - collaborating with BI and tech teams as required
- Stay updated on the latest industry trends and best practises to continually improve
- Regular market research across all Lifecycle initiatives
Salary benchmarks
Our take
One half of TV’s Trinny and Susanna, Trinny Woodall made the move from on-screen to business in 2017. The result - Trinny London, a new skincare and beauty brand with a direct-to-consumer eCommerce model that’s growing fast.
One of the brand’s selling points is obviously its face - Trinny Woodall helps push the brand into the public consciousness, but it doesn’t rest on her alone. It offers a range of cream-based products within skincare and makeup - often blurring the lines between the two - in stackable containers aimed at multiple genders. As well as this, its online ‘Match2Me’ tool helps you find the right products for you.
It operates within an overcrowded market, but face recognition and a canny direct-to-consumer, online-first model has helped rapid growth in its first few years. It plans to eventually expand to provide a whole ‘bedroom and bathroom’ range.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Employee endorsements
Autonomy
"You are trusted to work autonomously, and given independence at all levels of the business. I have been given opportunities and responsibilities..."
Funding (1 round)
Jul 2021
$36.1m
EARLY VC
Total funding: $36.1m
Company benefits
- Flexible Working (Truly): We trust our team know how and when they are able to work at their best. We operate core working hours as well as a hybrid working model (although we would love to see your face once or twice a week!)
- Health & Wellbeing: Access to private healthcare, GP consultations, physiotherapy, mental health treatment and an Employee Assistance Programme (to name a few) through our partnership with Vitality
- Employee Discount & Gifts: Company discount for yourself and your friends and family as well as a handful of thoughtful Trinny London surprises throughout the year
- New Starter Swag!: All new starters will receive their own bag full of Trinny London swag as well as their very own Starter Stack containing some of our best-selling makeup and skincare
- HQ Office Perks: Free snacks all day every day, post-work drinks, lunches, exercise classes. Our Jubilee Place hub really has everything you need
- Your Development: Everyone has their own training budget to access each and every year
- Family: Enhanced company pay for maternity, paternity, shared parental and adoption
- T-Party: Stack hard, play hard. We run company-wide challenges, celebrate our launches and company milestones together. We're also known to throw at least a couple of fabulous parties each year
- Time Off: Generous annual leave in addition to any bank holidays. We're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year
- Pension: You'll be enrolled onto our comprehensive relief at source pension scheme with Nest
- Cycle 2 Work: Save up to 39% on bikes and accessories while paying nothing upfront
- Rewards & Recognition: Be rewarded with additional holiday and other gifts for each year at Trinny London
- Referral Scheme: Successfully refer someone for a role at Trinny London and receive a cash bonus
Company HQ
Chelsea, London, UK
Articles
Leadership
Trinny Woodall
(CEO)Former TV presenter.
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